Michael Zoline
510 Windy Ln
Summary
Accomplished IT Specialist with a proven track record at Sparton Electronics, adept at troubleshooting and diagnostics. Successfully minimized downtime for over 1,500 systems, showcasing resourcefulness and technical expertise. Skilled in technical documentation and project implementation, with a focus on innovative solutions and effective communication. CJIS certified, ensuring compliance and security.
Overview
7
7
years of professional experience
Work History
IT Specialist
Sparton Electronics
04.2019 - 12.2025
- Documented IT processes and procedures to streamline operations and facilitate knowledge sharing.
- Troubleshot hardware and software issues, providing timely solutions to minimize downtime.
- Provided on-site support for hardware installations and upgrades, ensuring minimal disruption to operations.
- Resourceful in solving problems and maximizing resources.
- I was responsible for keeping 500 administrative computers and 1000 production computer up and running with minimal down time.
- Played a key role with coming up with solutions for the CrowdStrike issue. Minimizing down time for administrative users and production systems.
IT Technician
City of Daytona Beach Shores
08.2018 - 01.2019
- Started as an Inter, then was moved to a Contract position.
- Performed upgrades to servers and imaged computers using MDTK.
- Performed network cable research with Tone & Prober.
- Updating inventory records via IT Asset management system.
- CJIS certified.
Education
Associate of Science - Information Technology
Daytona State College
Daytona Beach, FL05-2019
Skills
- Technical issue analysis
- Technical documentation
- Disaster recovery
- Project implementation
Timeline
IT Specialist
Sparton Electronics
04.2019 - 12.2025
IT Technician
City of Daytona Beach Shores
08.2018 - 01.2019
Associate of Science - Information Technology
Daytona State College