Michaela Aldridge
Pawtucket
Summary
Highly organized and detail-oriented professional with a strong work ethic and dedication to achieving goals. Skilled in developing and maintaining documentation systems, managing calendars, and preparing reports. Possesses extensive knowledge in project management principles, business processes, and customer service best practices. Accomplished Community and Employee Development Coordinator with a proven track record of enhancing staff participation through effective project supervision. Excelled in relationship building and process improvement, significantly boosting employee engagement and training participation. Expert in financial management and event coordination, consistently demonstrating discretion and confidentiality in all endeavors.
Overview
17
17
years of professional experience
Work History
Community & Employee Development Coordinator
Coastal1 Credit Union
07.2023 - Current
- Collaborated with planning, developing, creating, and implementing learning programs such as the EABM program
- Mapped out learning plans and schedules and helped develop learning resources such as How Was Your Day sessions
- Promoted available training opportunities to employees with the necessary information, prepared learning paths, and monitored utilization with LinkedIn Learning, CUES, CFI
- Collaborated with the Compliance Department and Training specialist to map out annual compliance training paths to manage enrollment and follow-up
- Established a partnership with a local non-profit for volunteer opportunities, coordinated sponsored event attendance, and managed volunteer participation
- Coordinated promotion, intake, and preparation of materials for Member and Employee scholarship applications for Committee review
- Identified employee resources to support monthly diversity, equity, inclusion, and belonging.
Administrative Assistant
Coastal1 Credit Union
12.2020 - 07.2023
Executive Secretary
Coastal1 Credit Union
01.2016 - 12.2020
Office Manager
Cintas Fire Protection
10.2012 - 12.2015
- Oversaw office inventory activities by ordering requisitions, stocking, and receiving shipment
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Established team priorities, maintained schedules and monitored performance
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Responsible for Accounts Payable for multiple locations in the Northeast, which included month end accruals and running statements
- Responsible for obtaining Certificates of Insurance for customers
- Onboarding New Accounts
- Created and oversaw new e-filing system
- Oversaw proper disposal of expired reports
- Fleet Maintenance manager, responsible for the maintenance and repair of the company's vehicles
- Train new partners with various operating systems
- Planning and executing company driven activities such as safety and spirit day.
Team Manager
TeamOps, LLC
03.2007 - 10.2015
- Led employee relations through effective communication, coaching, training, and development
- Evaluated employee performance and coached team members, increasing quality of work and employee motivation
- Established team priorities and monitored performance
- Oversaw and assisted immediate supervisor with security at the Media Compound in Gillette Stadium
- Was an integral member of the security team in this highly accessible area by adhering to NFL, TSA and Federal security guidelines to ensure safety of visiting NFL teams as well as media and other large venue productions
- Supervised a team of 15 – 40 team members during TSA lockdown
- Ensured safe and expedient departure of Kraft family and visiting team ownership and players.
Education
MBA - Human Resources Management
Johnson And Wales University
Providence, RI01.2026
Bachelor of Science - Business Administration and Management
Johnson And Wales University
Providence, RI08.2022
Skills
- Project Management
- Staff Supervision
- Database Management
- Financial Management
- Process Improvement
- Schedule Management
- Business Development
- Discretion and Confidentiality
- Relationship Building
- Work Planning and Prioritization
Timeline
Community & Employee Development Coordinator
Coastal1 Credit Union
07.2023 - Current
Administrative Assistant
Coastal1 Credit Union
12.2020 - 07.2023
Executive Secretary
Coastal1 Credit Union
01.2016 - 12.2020
Office Manager
Cintas Fire Protection
10.2012 - 12.2015
Team Manager
TeamOps, LLC
03.2007 - 10.2015
MBA - Human Resources Management
Johnson And Wales University
Bachelor of Science - Business Administration and Management
Johnson And Wales University