Michaela Bush
3141 BrookHighland Dr,AL
Summary
Experienced Sales and Customer Service Associate. Adept at building relationships with customers and co-workers providing exceptional service. Proven track record of driving sales and exceeding above targets.
Overview
4
4
years of professional experience
Work History
Grocery Manager
Winn Dixie Supermarket
Birmingham, AL
06.2024 - Current
- Managed inventory and ordering to optimize stock levels and prevent shortages.
- Executed effective merchandising strategies, boosting sales and customer engagement.
- Supervised grocery staff, handling hiring, training, scheduling, and performance.
- Ensured high customer satisfaction through prompt issue resolution and product guidance.
- Controlled costs, analyzed sales data, and maintained budget adherence for profitability.
- Upheld company policies, safety standards, and food hygiene regulations.
Back Room Associate
Marshalls
Cedar Park, TX
01.2024 - 05.2024
- Facilitated truck unloading and shipment unpacking, conducted markdowns storewide, and efficiently managed inventory discrepancies, ensuring optimal product availability on sales floor.
Upfront Cashier
Walmart
Cedar Park, TX
12.2023 - 05.2024
- Greeted and assisted customers, operated cash registers, and managed self-checkout stations
- Provided support in various areas as needed such as electronics, garden center, cosmetics, and retrieval
- Collaborated with team members to ensure efficient operations during peak hours.
Sales Associate
Bath & Body Works
Cedar Park, TX
12.2023 - 01.2024
- Assisted customers in locating products and checked inventory availability
- Maintained store appearance by rotating stock and restocking shelves
- Processed returns, exchanges, and refunds according to store policies
- Handled customer issues and provided excellent customer service during fast-paced and high-pressure situations.
Lead Librarian
BU Librarian
Jackson, MS
08.2022 - 12.2023
- Developed staff schedules and guided daily tasks
- Conducted training sessions for new hires
- Managed front desk operations, assisting students, teachers, and staff
- Handled customer inquiries, shelving books, and organizing materials.
Sales Associate
Bath & Body Works
Monroe, LA
04.2023 - 08.2023
- Assisted customers in locating products and checked inventory availability
- Maintained store appearance by rotating stock and restocking shelves
- Processed returns, exchanges, and refunds according to store policies
- Handled customer issues and provided excellent customer service during fast-paced and high-pressure situations.
Upfront Cashier
Walmart
Hernando, MS
01.2021 - 05.2022
- Greeted and assisted customers, operated cash registers, and managed self-checkout stations
- Provided support in various areas as needed such as electronics, garden center, cosmetics, and retrieval
- Collaborated with team members to ensure efficient operations during peak hours.
Lead Cashier
Wendy's
Hernando, MS
07.2020 - 12.2020
- Managed front and back areas of the restaurant and trained new hires on the register
- Cross-trained in different roles to support operations during staff shortages.
Education
Music Degree Est. Completion -
Belhaven University
Jackson, MS01.2026
Highschool Diploma -
Hernando Highschool
Hernando, MS01.2022
Skills
- Leadership
- Time management
- Communication
- Teamwork
- Problem-Solving
- Technical Support
- Consultative Sales
- Paperwork Processing
- Product Knowledge
Timeline
Grocery Manager
Winn Dixie Supermarket
06.2024 - Current
Back Room Associate
Marshalls
01.2024 - 05.2024
Upfront Cashier
Walmart
12.2023 - 05.2024
Sales Associate
Bath & Body Works
12.2023 - 01.2024
Sales Associate
Bath & Body Works
04.2023 - 08.2023
Lead Librarian
BU Librarian
08.2022 - 12.2023
Upfront Cashier
Walmart
01.2021 - 05.2022
Lead Cashier
Wendy's
07.2020 - 12.2020
Music Degree Est. Completion -
Belhaven University
Highschool Diploma -
Hernando Highschool
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