Michaela Byrne
Whitesville,KY
Summary
I excel in patient care. I am knowledgeable about this position. I'm willing to expand and learn more. Skilled in team collaboration and communication, significantly contributing to workplace efficiency and positive atmosphere.
Overview
3
3
years of professional experience
Work History
Optical Technican
Advantage Eye Care
Owensboro, KY
06.2021 - 05.2023
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Contributed to team success with strong collaboration skills, participating in staff meetings and offering support when needed.
Front Counter Server
Old Hickory BBQ
Owensboro, KY
01.2020 - 05.2021
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Processed cash, debit and credit card payments.
- Took and processed over customer orders.
- Monitored supply levels and communicated restocking needs to management in a timely manner.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
Education
Highschool Diploma -
Heritage Park Highschool
Owensboro, KYAssociates - Radiography
Owensboro Community And Technical College
Owensboro, KYSkills
-Patient Care
- Medical Charting
- Payment Processing & Insurance Handling
- Customer Service
- Attention to Detail
- Strong Communication Skills
- Team Collaboration
Timeline
Optical Technican
Advantage Eye Care
06.2021 - 05.2023
Front Counter Server
Old Hickory BBQ
01.2020 - 05.2021
Highschool Diploma -
Heritage Park Highschool
Associates - Radiography
Owensboro Community And Technical College