Michaela Dehrkoop
Mason City,IA
Summary
Dedicated to offering exceptional assistance to clients and team members. Strong communication skills, organizational abilities, and attention to detail. Knowledge of most effective communication techniques and customer service principles to enhance visitor experiences.
Overview
5
5
years of professional experience
Work History
Style Consultant
Target Co
Mason City, IA
09.2025 - Current
- Assisted customers in selecting apparel and accessories, enhancing overall shopping experience.
- Provided personalized styling advice to meet individual customer preferences and needs.
- Collaborated with team members to create visually appealing merchandise displays.
- Provided backup to registers using prior cash handling and mental math knowledge when there was overflow.
Retail Sales Associate
Bomgaars Supply
Blue Earth, MN
08.2024 - 08.2025
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
- Maintained inventory levels and organized merchandise displays to optimize store layout.
- Collaborated with team members to meet sales goals and improve overall store performance.
- Resolved customer inquiries and concerns effectively, fostering loyalty and repeat business.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Concession/Front Desk
Forest City Parks and Recreation
Forest City, IA
05.2021 - 04.2025
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Business
North Iowa Area Community College
Mason City, IA12-2026
High School Diploma -
Forest City High School
Forest City, IA05-2025
Skills
- Organizational skills
- Verbal and written communication
- Telephone skills
- Customer/Client relations
- Schedule management
- Documentation and reporting
- Service-oriented mindset
- Tech-Savvy
Timeline
Style Consultant
Target Co
09.2025 - Current
Retail Sales Associate
Bomgaars Supply
08.2024 - 08.2025
Concession/Front Desk
Forest City Parks and Recreation
05.2021 - 04.2025
Business
North Iowa Area Community College
High School Diploma -
Forest City High School