Michaela Ekiss
Waynesville ,Illinois
Summary
Customer-focused professional with a solid background in customer service and sales. Skilled in fostering positive shopping experiences and implementing effective sales strategies that enhance team success and customer loyalty. Expertise in relationship building and communication drives improved customer experiences and sales performance.
Overview
2
2
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
Bloomington, Illinois
04.2024 - Current
- Advised customers on skincare and makeup products based on individual needs.
- Educated customers on loyalty programs and promotions, increasing customer engagement and retention.
- Created positive shopping experiences through effective communication, fostering customer satisfaction and loyalty.
- Resolved customer inquiries and concerns with professionalism and efficiency.
- Collaborated with team members to achieve daily sales goals, contributing to overall store performance.
- Trained new beauty advisors in product knowledge and customer service techniques.
- Maintained organized and visually appealing sales floor environment.
- Performed sales activities, including cashiering, stocking shelves, and managing inventory.
- Managed corporate credit card program transactions.
Education
High School Diploma -
Olympia High School
Stanford, IL05-2026
Skills
Sales expertise
- Customer service
- Client consultations
- Visual merchandising
- Inventory management
- Merchandise restocking
- Retail experience
- Team collaboration
- Clear communication
- Verbal and written communication
- Active listening
- Technology
- Problem resolution
Timeline
Beauty Advisor
Ulta Beauty Inc.
04.2024 - Current
High School Diploma -
Olympia High School