MICHAELA FULTS
DELTONA ,FL
Summary
Professional and prepared healthcare access professional with strong experience ensuring seamless patient admissions and registration processes. Proven ability to work collaboratively within team to achieve organizational goals and adapt to changing needs. Skilled in patient communication, insurance verification, and data management, providing reliable support in fast-paced environment. Known for maintaining high standards and delivering results.
Overview
4
4
years of professional experience
Work History
CONSUMER ACCESS SPECIALIST
AdventHealth
01.2022 - Current
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Collected and validated patient demographics and insurance information.
- Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
CONSUMER ACCESS SPECIALIST
ADVENTHEALTH
01.2022 - 03.2023
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Improved patient satisfaction by efficiently and accurately gathering necessary information during registration.
- Maintained up-to-date knowledge of hospital policies, procedures, and insurance requirements to provide accurate information to patients during registration.
- Supported hospital revenue goals by accurately collecting co-payments and deductible amounts at the time of service.
Patient Access Specialist
HALIFAX HEALTH
06.2021 - 01.2022
- Collected and validated patient demographics and insurance information.
- Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
Education
MIDDLEBURG HIGH SCHOOL
MIDDLEBURGSkills
- Documentation accuracy
- Patient confidentiality
- Insurance verification
- Healthcare software
Timeline
CONSUMER ACCESS SPECIALIST
AdventHealth
01.2022 - Current
CONSUMER ACCESS SPECIALIST
ADVENTHEALTH
01.2022 - 03.2023
Patient Access Specialist
HALIFAX HEALTH
06.2021 - 01.2022
MIDDLEBURG HIGH SCHOOL