Michaela Grob
Brooklyn,NY
Summary
Operations and management professional with entrepreneurial experience, having built and led businesses from the ground up across across a global travel platform and vegan food industry. Adept at developing systems, managing priorities, and keeping complex operations on track. Skilled at creating clarity, structure, and follow-through in fast-moving environments, with a hands-on attitude. Passionate about putting my experience and skills into action to make a lasting impact for a cause I deeply believe in.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Consular Officer
Austrian Consulate General
10.2025 - Current
- Supporting descendants of individuals persecuted under the Nazi regime in navigating a complex and highly personal Austrian citizenship application process under §58c.
- Provide constituent support and coordinate with applicants, government agencies, and internal consular teams to manage case timelines and maintain clear, organized records across stakeholders.
- Plan and execute events for new Austrian citizens, managing logistics and engagement with recipients and visiting government dignitaries to create thoughtful and welcoming experiences.
- Handle sensitive personal histories with empathy, ensuring respectful and thoughtful communication throughout the process.
Founder & CEO
Riverdel Vegan Cheese Shop
01.2015 - 09.2025
- Founded NYC’s first vegan cheese shop, growing it into a nationally recognized brand with 10–25% year-over-year growth driven by strong community engagement and customer loyalty.
- Built and engaged a loyal community through 50+ events, tastings, and educational gatherings, fostering relationships around plant-based food and animal advocacy.
- Developed and managed long-term partnerships with producers, distributors, and mission-aligned collaborators.
- Designed and implemented systems across operations, marketing, and inventory to ensure smooth day-to-day execution and support sustainable growth.
- Drafted marketing communications, newsletters, and brand messaging, and represented the business in media interviews and public-facing engagements.
Business Development
Booking.com
05.2002 - 09.2014
- Joined Booking.com during its early growth phase and progressed from Account Manager to senior roles within business development and account management.
- Built and expanded markets across Eastern Europe, and later played a key role in introducing and growing Booking.com in the U.S., managed team of 300+, contributing to its development into a major revenue market.
- Managed relationships with key partners and stakeholders, negotiating agreements and coordinating across teams to drive growth in a fast-paced, high-performance environment.
- Collaborated across internal teams to align priorities, support strategic initiatives, and ensure consistent execution across markets.
Education
Certificate - Fundraising; 06/2025
NYU School of Professional Studies
New York, NYProject Management Foundation - undefined
NYU School of Professional Studies
04.2025
Bridging Animal Rights Theory & Practice
International Centre For Animal Rights And Ethics
08.2025
Impact Accelerator Program
High Impact Professionals
07.2025
Certificate - Vegan Coaching & Education
Main Street Vegan
03.2015
Bachelor of Science - Business & Tourism Management
Stenden University
Leeuwarden, The Netherlands Skills
Technical Skills: Microsoft Office Suite Google Workspace Canva Airtable Bloomerang Square (POS & CRM) Candid Xero
Professional Skills: Operations Management Project & Event Coordination Stakeholder Engagement Cross-Functional Coordination Process Development & Workflow Optimization Fundraising Support Data Tracking & Reporting Budgeting & Expense Management Partnership Development
Certification
- International Centre for Animal Rights and Ethics - Bridging Animal Rights Theory & Practice; 08/2025
- High Impact Professionals Accelerator Program ; 07/2025
- NYU School of Professional Studies - Project Management Foundation , 04/2025
- Main Street Vegan - Certificate in Vegan Coaching & Education ; 03/2015
Interests
Animal Rights & Advocacy, Vegan Food & Lifestyle, Classics & History, Nature & Environmental Preservation
Timeline
Consular Officer
Austrian Consulate General
10.2025 - Current
Founder & CEO
Riverdel Vegan Cheese Shop
01.2015 - 09.2025
Business Development
Booking.com
05.2002 - 09.2014
Project Management Foundation - undefined
NYU School of Professional Studies
Impact Accelerator Program
High Impact Professionals
Certificate - Vegan Coaching & Education
Main Street Vegan
Certificate - Fundraising; 06/2025
NYU School of Professional Studies
Bridging Animal Rights Theory & Practice
International Centre For Animal Rights And Ethics
Bachelor of Science - Business & Tourism Management
Stenden University