Summary
Overview
Work History
Education
Skills
Timeline
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Michaela Hayes

Nederland,TX

Summary

Dynamic and results-oriented professional with a proven track record at CVS Pharmacy, where I enhanced operational efficiency and customer satisfaction. Skilled in team management and employee training, I excel in creating motivational environments. Demonstrated ability to improve service delivery, achieving significant improvements in key performance indicators.

Overview

2
2
years of professional experience

Work History

Shift Supervisor Trainee

CVS Pharmacy
07.2024 - Current
  • Oversaw daily shift operations, maintaining high standards of cleanliness, organization, and compliance throughout the facility
  • Monitored daily and weekly key performance indicators to maintain on-track
  • Provided excellent customer service and personalized experiences
  • Worked truck, put out merchandise, did nightly deposit for store

Server Trainer

Main Event
01.2023 - 12.2023
  • Greeted guests with care and sincerity, made sure all needs and wants were taken care of
  • Trained fellow servers to high standards and success
  • Upsold on each order taken, was fast and efficient

Education

Nederland Highschool
Nederland, TX
05.2022

Skills

  • Effective Leadership
  • Motivational Skills
  • Team Management
  • Employee Training
  • Goal-Oriented
  • Negotiation
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Multitasking
  • Reliability
  • Excellent Communication
  • Active Listening
  • Adaptability and Flexibility
  • Flexible Schedule
  • Self Motivation

Timeline

Shift Supervisor Trainee

CVS Pharmacy
07.2024 - Current

Server Trainer

Main Event
01.2023 - 12.2023

Nederland Highschool

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Michaela Hayes