Michaela Hayes
Arab,AL
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
Diverscare
Arab, AL
03.2026 - Current
- Assisted with daily living activities, ensuring comfort and safety for patients.
- Monitored vital signs and reported changes to nursing staff promptly.
- Implemented infection control measures, maintaining a clean and safe environment.
- Supported patient mobility through safe transfer techniques and positioning assistance.
- Adapted quickly to changing patient needs, demonstrating flexibility in a fast-paced environment.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Scheduling Coordinator
St Jude Hospital
Huntsville, Al
06.2024 - 02.2026
- Coordinated patient scheduling for multiple departments, optimizing appointment availability and reducing wait times.
- Managed daily communication between patients and medical staff, ensuring clarity in scheduling and follow-up processes.
- Utilized electronic health record systems to maintain accurate patient information and streamline appointment workflows.
- Assisted in resolving scheduling conflicts, enhancing operational efficiency and patient satisfaction levels.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
Environmental Services Housekeeper
Huntsville Hospital Main
Huntsville, Al
11.2021 - 01.2024
- Ensured cleanliness and sanitation of patient rooms, public areas, and restrooms.
- Operated cleaning equipment including vacuums and floor scrubbers efficiently.
- Maintained inventory of cleaning supplies to support operational needs.
- Adhered to safety protocols and infection control standards consistently.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
Education
Nursing
Wallace State Community College
Hanceville, AL04.2026
Skills
- EHR systems expertise
- Checking in patients
- Strong organization
- Strong communication skills
- Healthcare
- HIPAA compliance
- Schedule management
- Appointment coordination
- File preparation
- Customer service
- Multitasking
- Multitasking Abilities
- Excellent communication
- Reliability
- Self motivation
- Team collaboration
- Decision-making
- Adaptability
- Flexible schedule
- Office management
- Following up with patients
- Patient confidentiality
- Patient registration
- Follow-up skills
- Software navigation
- Office workflow support
- Hospitality and accommodation
- Patient scheduling
- Patient relations
- Teamwork and collaboration
- Teamwork
- Time management
- Organizational skills
- Adaptability and flexibility
- Time management abilities
- Critical thinking
- Active listening
- Electronic health records
- Relationship building
- Team building
- CPR certified
- Vital signs monitoring
- Compassion and empathy
- Feeding assistance
- Basic life support
- Dressing assistance
- End-of-life care
- Compassionate communication
- Patient transfers
- Emotional support
- Emergency response
- Clinical documentation
- Flexibility and adaptability
- Conflict resolution
- Health monitoring
- Lifting and transferring
- Toileting assistance
- Patient hygiene assistance
- Recording vital signs
- Safety precautions
- Bedside manner
- Compassionate
- Patient lifting
- Patient-focused care
Certification
CPR certification and CNA certification
Timeline
CNA
Diverscare
03.2026 - Current
Scheduling Coordinator
St Jude Hospital
06.2024 - 02.2026
Environmental Services Housekeeper
Huntsville Hospital Main
11.2021 - 01.2024
Nursing
Wallace State Community College