Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michaela JOnes

Ambridge,PA

Summary

Dynamic Sales Associate with extensive expertise in customer engagement, product knowledge, and inventory management. Proven ability to enhance customer satisfaction and resolve complaints effectively, contributing to a positive team environment. Achievements include increased sales revenue through strategic relationship building and partnership cultivation. Aiming to leverage exceptional interpersonal skills to drive business growth and expand market presence.

Overview

6
6
years of professional experience

Work History

Sales Associate

Boscov's
Monaca, PA
11.2024 - Current
  • Sorted merchandise and ensured displays were properly restocked.
  • Collaborated with sales team to meet group targets.
  • Resolved customer inquiries regarding store and merchandise.
  • Handled cashier tasks, including processing payments and issuing receipts.
  • Maintained inventory levels by restocking shelves as needed.
  • Delivered outstanding service to customers.

Shop N Save

Deli Member
Ambridge, PA
08.2024 - 10.2024
  • Adhered to food safety standards by wrapping, dating, and rotating inventory.
  • Exhibited effective communication skills in customer and coworker interactions.
  • Packaged and labeled diverse deli items for customer orders.

Rhodes Transit

Van Driver
Ambridge, PA
03.2023 - 06.2023
  • Followed company regulations on safe driving practices in all operations.
  • Enforced rules to ensure passenger safety and minimize incidents.
  • Complied with all safety regulations during van operation.

T-mobile

Mobile Experts
Aliquippa, PA
09.2020 - 02.2021
  • Displayed new products attractively and systematically to increase sales.
  • Guided customers in configuring new devices and migrating data.
  • Addressed customer grievances related to mobile devices promptly.
  • Suggested supplementary products to enhance customer device usability.

Infocision

Customer Service Tech
Aliquippa, PA
05.2020 - 07.2020
  • Provided valuable product information to assist customers in decision-making.
  • Surpassed service objectives through excellent customer service, sales, and employee management practices.
  • Collaborated with teams to boost workplace efficiency.

Brighton Rehab & Wellness

Certified Nursing Assistant
Beaver, PA
06.2019 - 05.2020
  • Helped residents with bathing and dressing to enhance personal hygiene.
  • Attended to signal lights, bells, and intercom systems to assess resident needs.
  • Performed essential patient care tasks including taking vital signs.

Education

High School Diploma -

Penn Foster High School
Scranton, PA
10-2016

Skills

  • Professional Demeanor
  • Customer-Focused
  • Skilled in Service Excellence
  • Collaborative Team Engagement

References

References available upon request.

Timeline

Sales Associate

Boscov's
11.2024 - Current

Shop N Save

Deli Member
08.2024 - 10.2024

Rhodes Transit

Van Driver
03.2023 - 06.2023

T-mobile

Mobile Experts
09.2020 - 02.2021

Infocision

Customer Service Tech
05.2020 - 07.2020

Brighton Rehab & Wellness

Certified Nursing Assistant
06.2019 - 05.2020

High School Diploma -

Penn Foster High School
Michaela JOnes