Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michaela Koch

Pittsburgh,PA

Summary

Organized and dependable candidate with willingness to take on multiple responsibilities with a positive attitude and a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Cashier

Rite Aid
07.2019 - 08.2020

As a cashier, I was responsible for greeting customers, scanning items, processing payments, providing accurate change, handling returns and exchanges, bagging purchases, and ensuring that the checkout area was clean and organized. I also restocked shelves, checked inventory levels, and answered customer inquiries about products or promotions.

Whole Foods Shopper

Amazon
12.2020 - 03.2021

My primary role was to fulfill customer orders by selecting and packing groceries from the shelves of Whole Foods Market. This involved using handheld devices to locate items, ensuring the accuracy of orders, properly packaging items to prevent damage during delivery, and maintaining efficiency to meet delivery deadlines.

Event Staff

Landmark Event Staffing Services
09.2020 - 11.2022

I was responsible for setting up and dismantling event equipment, arranging seating, checking tickets, directing attendees, managing lines or crowds, providing information about the event or venue, and assisting with cleanup.

Sleepaway Camp Counselor

Chestnut Lake Camp
06.2022 - 08.2022

As a sleepaway camp counselor, I played a crucial role in creating a positive and supportive environment for campers (ages 6-14). My duties included supervising campers during daily activities, such as sports, arts and crafts, swimming, and hiking. I also provided guidance and encouragement to campers, resolved conflicts, ensured adherence to safety protocols, and facilitated team-building exercises.

Customer Service Associate

Cafe Cravings
06.2023 - 08.2023

I was responsible for taking customer orders for food and beverages, preparing and serving menu items, operating cash registers, maintaining cleanliness in the dining area and kitchen, restocking supplies, and providing friendly and efficient service to ensure customer satisfaction.

Customer Service Associate

Pittsburgh Popcorn Company
05.2021 - Current

I interact directly with customers and take orders in person and over the phone, process transactions, make and pack popcorn, address customer inquiries or concerns, maintain cleanliness and organization in the store. I work with flexible schedule and pick up extra shifts to meet business needs.

Candle Maker

Kanda Candles
08.2023 - Current

I am primarily responsible for measuring and pouring wax to manufacture candles, while also packaging products, maintaining inventory levels, fulfilling orders, and providing information about the company's candle products.

Education

Bachelor of Arts - Forensic Psychology

Point Park University
Pittsburgh, PA
05.2024

High School Diploma -

Pittsburgh Brashear High School
Pittsburgh, PA
06.2020

Skills

  • Problem Solving
  • Time Management
  • Creativity
  • Organization
  • Teamwork
  • Customer Service
  • Patience and Empathy
  • Multi-tasking skill
  • Adaptability and Dependability

Timeline

Candle Maker

Kanda Candles
08.2023 - Current

Customer Service Associate

Cafe Cravings
06.2023 - 08.2023

Sleepaway Camp Counselor

Chestnut Lake Camp
06.2022 - 08.2022

Customer Service Associate

Pittsburgh Popcorn Company
05.2021 - Current

Whole Foods Shopper

Amazon
12.2020 - 03.2021

Event Staff

Landmark Event Staffing Services
09.2020 - 11.2022

Cashier

Rite Aid
07.2019 - 08.2020

Bachelor of Arts - Forensic Psychology

Point Park University

High School Diploma -

Pittsburgh Brashear High School
Michaela Koch