Michaela Melena
Legal Studies & Politics
Santa Maria,California
Summary
Skilled in administrative support and customer service, I excelled in managing schedules, facilitating communication and resolving issues, leading to increased client satisfaction. My strong organizational abilities and effective communication fostered a productive work environment.
Overview
6
6
years of professional experience
Work History
Office Assistant
Melena Roofing Partnership
06.2023 - Current
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
Political Intern
Kristin Brown's Campaign for Second District Supervisor
06.2024 - 11.2024
- Developed strong communication skills through consistent interactions with constituents over phone calls or emails responding to their concerns.
- Promoted campaign visibility within the community by distributing promotional materials at strategic locations throughout the district.
- Gained valuable insight into local government processes through shadowing experienced staff members in their daily activities.
New Member Experience Director
Kappa Kappa Gamma - Eta Mu Chapter
01.2023 - 12.2023
- Strengthened public speaking skills through weekly presentations to large groups that I was overseeing
- Organized multiple large scale events with strategic planning, resource allocation, and time management practices.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
In-house Employee
Woodstocks Pizza
10.2022 - 11.2023
- Utilized POS systems to process customer orders and accurately handled payment transactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Promoted a positive dining experience by greeting customers warmly upon entry and providing assistance as needed.
Front-end Team Member
Walmart
02.2020 - 08.2021
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Worked well in a team setting, providing support and guidance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Legal Studies
University of California, Santa Cruz
Santa Cruz, California, CA 05.2001 -
High School Diploma -
Santa Maria High School
Santa Maria, CA 05.2001 -
Skills
Office administration
Customer service
Filing and data archiving
Schedule management
Timeline
Political Intern
Kristin Brown's Campaign for Second District Supervisor
06.2024 - 11.2024
Office Assistant
Melena Roofing Partnership
06.2023 - Current
New Member Experience Director
Kappa Kappa Gamma - Eta Mu Chapter
01.2023 - 12.2023
In-house Employee
Woodstocks Pizza
10.2022 - 11.2023
Front-end Team Member
Walmart
02.2020 - 08.2021
Bachelor of Arts - Legal Studies
University of California, Santa Cruz
05.2001 -
High School Diploma -
Santa Maria High School
05.2001 -