Michaela Moffett
San Diego,CA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Looking to join a team where I can grow and create guest experiences!
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Coasterra
06.2025 - Current
- Optimized ingredient preparation and batching processes to ensure rapid service delivery and uphold quality during busy service periods exceeding 500 covers.
- Executed accurate drink builds to enhance customer satisfaction while efficiently managing ticket flow in a dynamic bar environment.
- Applied cocktail, beer, wine, and spirit knowledge to upsell premium liquors, specialty cocktails, and modifiers, increasing check averages.
- Ensured optimal bar readiness through systematic stocking, organizing, and rotating of liquor, mixers, garnishes, ice, and glassware.
- Cultivated strong relationships with regular patrons to enhance loyalty through personalized service experiences.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
Busser / Server Assistant
Coasterra
03.2025 - 06.2025
- Supported servers and bartenders in a high-volume, upscale dining environment by maintaining table turnover and guest satisfaction.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Promptly greeted tables with water, chips, and salsa while assisting with refills and pre-bussing.
- Assisted with opening and closing duties including stocking, polishing glassware, and station setup.
- Supported dining operations by efficiently clearing and resetting tables for optimal guest experience.
- Assisted servers by delivering food and beverages, ensuring timely service during high-volume periods.
- Collaborated with kitchen staff to expedite dish delivery, enhancing overall service efficiency.
- Trained new bussers on best practices for table maintenance and sanitation protocols.
Hostess
Coasterra
08.2024 - 03.2025
- Managed guest flow and reservations using OpenTable while seating 150–300 guests daily.
- Monitored service sections and coordinated with staff to ensure seamless operations and effective service delivery.
- Coordinated seating logistics to optimize dining efficiency and improve overall guest experience.
- Coordinated with kitchen staff to ensure timely food delivery and address guest inquiries.
- Assisted in managing reservations using OpenTable, improving overall table turnover rates.
- Developed positive relationships with repeat customers, fostering loyalty and enhancing brand reputation.
- Collaborated with management to implement process improvements that streamlined service operations.
Front & Back of House Shift Manager
Chick-fil-A
12.2023 - 08.2024
- Managed daily operations across front and back of house, ensuring smooth workflow and service excellence.
- Led and supported a team of 100+ employees through training, coaching, and performance feedback.
- Oversaw inventory, ordering, and cost control while minimizing waste.
- Enforced food safety, sanitation, and cash handling standards.
- Handled guest concerns professionally and efficiently to exceed expectations.
- Coordinated shift schedules, breaks, and staffing assignments.
Outfitter / Customer Service Associate
Pacific Outfitters
05.2019 - 03.2020
- Provided expert recommendations on outdoor apparel, footwear, and equipment.
- Processed transactions accurately and maintained POS integrity.
- Assisted with inventory management and visual merchandising.
- Consistently met and exceeded sales goals through personalized service.
Floor Staff
Regal Cinemas
05.2018 - 03.2020
- Assisted guests with tickets, concessions, and theater operations.
- Maintained cleanliness and enforced theater policies.
- Handled customer concerns professionally to ensure positive experiences.
Education
Certificate - Bartending
Gaslamp Bartending School
San Diego, CA01-2026
GED & Associate’s Degree -
MSJC College
01.2024
High School Diploma - undefined
La Vida Charter
06.2018
Skills
- Guest service excellence
- Bartending expertise
- Cocktail preparation
- Enhancing service delivery in high-demand settings
- Upselling techniques
- Guest Engagement & Communication
- Effective problem solving
- Sanitation and safety practices
- POS Awareness (Toast) & Cash Handling Support
- Team player attitude
- Strong multitasking
- Responsible alcohol service
Certification
- Responsible Beverage Service (RBS) Certification – California
- Food Handler Certification – San Diego County
Timeline
Bartender
Coasterra
06.2025 - Current
Busser / Server Assistant
Coasterra
03.2025 - 06.2025
Hostess
Coasterra
08.2024 - 03.2025
Front & Back of House Shift Manager
Chick-fil-A
12.2023 - 08.2024
Outfitter / Customer Service Associate
Pacific Outfitters
05.2019 - 03.2020
Floor Staff
Regal Cinemas
05.2018 - 03.2020
High School Diploma - undefined
La Vida Charter
Certificate - Bartending
Gaslamp Bartending School
GED & Associate’s Degree -
MSJC College
Additional Information
- Promoted twice within one year at Coasterra due to strong performance and work ethic.
- Demonstrated resilience by serving as sole caretaker for nieces during the pandemic.
- Participant in GVN Youth Ambassadors humanitarian program, supporting communities and animal welfare in Vietnam, Thailand, and Africa.