Michaela Moore
Mooresville,NC
Summary
Food and beverage professional with proven track record in overseeing and optimizing dining services. Spearheaded initiatives to improve service quality and guest satisfaction. Known for collaborative leadership and adaptability to dynamic environments, with strong skills in team coordination and operational oversight. Excited to make a career change and focus on resident relations and emotional well being.
Overview
5
5
years of professional experience
Work History
Assistant Director of Food and Beverage
Autumn Care of Statesville
02.2021 - Current
- Implemented successful staff training programs to enhance knowledge and skills of Food and Beverage employees.
- Enhanced team efficiency by streamlining processes in the Food and Beverage department.
- Conducted performance evaluations for staff members, providing constructive feedback for growth and development opportunities.
- Maintained strict adherence to health code regulations by regularly reviewing safety procedures with staff members.
- Managed budget for the department, ensuring cost-effective practices were consistently implemented.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and spoilage costs.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
Education
No Degree - Activity Directors Course
Rowan-Cabarrus Community College
Salisbury, North Carolina, NC10-2023
Skills
- Organizational skills
- Event planning experience
- Team management
- Excellent organizational skills
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking Abilities
- Attention to detail
- Adaptability and flexibility
- Time management abilities
Timeline
Assistant Director of Food and Beverage
Autumn Care of Statesville
02.2021 - Current
No Degree - Activity Directors Course
Rowan-Cabarrus Community College