Michael A. Plattenburg, MBA
Atlanta,GA
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
8
8
years of professional experience
Work History
Traveling Operations Manager
Coastal Ridge Real Estate
08.2024 - Current
- Deployed across multiple markets to support underperforming or high-priority assets, stabilizing operations and improving performance
- Partner with regional leadership and ownership groups to execute asset-level business plans and operational strategies
- Assess property performance, identify gaps, and implement corrective action plans to improve occupancy, collections, and NOI
- Lead and support on-site teams through transitions, staffing gaps, and performance challenges
- Standardize processes and ensure alignment with company policies, operational procedures, and brand expectations
- Conduct site audits, financial reviews, and operational assessments to drive consistency across assets
- Collaborate cross-functionally with leasing, maintenance, and leadership teams to optimize asset performance quickly and effectively
New Development Community Manager
Core Spaces, LLC
01.2024 - 06.2024
- Spearheaded the management and oversight of all aspects of new development property, including leasing, resident relations, and facilities management, ensuring seamless operations from inception to completion.
- Coordinated with architects, contractors, and vendors to ensure timely and cost-effective completion of construction projects/warranty, maintaining quality standards and adherence to budget constraints.
- Conducted regular property inspections and implemented preventive maintenance programs to uphold property value and ensure compliance with regulatory requirements.
- Prepared financial reports, budgets, and forecasts for new development property, analyzing performance metrics and implementing strategies to optimize financial outcomes.
Community Manager
Greystar – Owned Assets
09.2023 - 01.2024
- Directed and oversaw daily operations of 400 units, ensuring efficient and effective management of resources.
- Implemented strategic initiatives to optimize property performance, including revenue maximization, cost control, and tenant satisfaction.
- Developed and maintained relationships with vendors, contractors, and service providers to ensure quality services and timely maintenance of properties.
- Managed property budgets and financial forecasts, tracking expenses and revenue to achieve financial targets and ROI goals.
- Recruited, trained, and supervised property staff, fostering a culture of teamwork, accountability, and excellence.
- Collaborated with leasing teams to develop leasing strategies and attract and retain tenants, minimizing vacancy rates and maximizing rental income.
Portfolio Operations Specialist/Operations Manager
Cardinal Group Management
11.2022 - 09.2023
- Identify areas of opportunities for capital improvements across the organization, including opportunities to improve revenue, increase margin, reduce cost, and increase profitability throughout the organization, all while improving efficiency.
- Create strategies, operational procedures, and policy development.
- Implement and enforce policies of the Company within the property management team.
- Assist in the attainment of all growth/profit goals established by the Company.
- Ensure Company operations function according to established quality assurance standards through use of proper procedures, forms, and processes.
- Establish and maintain all necessary external (client, vendor, and resident) relationships in such a manner as to further the objectives, operating philosophy, and desired image.
- Establish and monitor cost/expense control of property portfolios through regular verbal and written reports from team members.
- Ensure effective working relationships are established and maintained with all team members by providing the necessary checks and balances that will identify and correct discrepancies both operationally and in communication.
- Ensure all financial information relevant to team operation is routinely monitored for accuracy and compliance with company requirements.
- Maintain regular property visits, which include file inspections, compliance, inspecting vacant units, grounds, and amenities while providing suggestions/solutions for areas of improvement.
Multi-Site Property Manager
The Scion Group LLC
02.2020 - 10.2022
- Oversaw all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewal.
- Supervised day-to-day operations of entire on-site team, ensuring that all policies and procedures are being followed.
- Effectively managed the often-competing priorities of property stakeholders.
- Kept properties in compliance with local, state and federal regulations.
- Coordinated, managed, and audited all leasing & maintenance activities across the properties.
- Prepared budgets; reviewed and analyzed cash flows; managed accounts payable and receivable; and administered capital projects.
- Maintained and verified rent rolls; oversee maintenance of building and operational files.
- Produce accurate executive summaries and day/week end reports.
Project Manager
JM Construction
07.2018 - 02.2020
- Coordinated completion of defined work scope for a project between disciplines/locations involved.
- Assisted in preparation of project execution strategy and reviews progress as drawings and specifications are developed and prior to issue for permit and construction.
- Monitored changes in scope/schedule and secures Change Authorizations, as required.
- Developed, reviewed and approved all project management documents Develop proposals, project specification/scopes and negotiates final contracts.
- Monitored project costs and quality to ensure the profitability and technical performance of the project and developed innovative actions to correct variances to scope, budget and/or schedule.
- Exercised cost efficient and innovative approaches in the design to save construction costs and improve productivity.
- Anticipated, recognize and identify key project issues/problems and establish objectives and priorities in solving them and determine solutions and direct their implementation.
- Prepared periodic reports for the client to track cost, schedule, and quality performance.
Education
Bachelor of Science - Human Environmental Science
The University of Alabama
Tuscaloosa, ALMBA - Business Administration and Management
The University of Alabama
Tuscaloosa, ALSkills
- Problem-solving
- Customer service
- Employee relations and conflict resolution
- Project management
- Client relations
- Operations management
- Team leadership
- Decision-making
- Staff development
Languages
Spanish
Professional Working
Timeline
Traveling Operations Manager
Coastal Ridge Real Estate
08.2024 - Current
New Development Community Manager
Core Spaces, LLC
01.2024 - 06.2024
Community Manager
Greystar – Owned Assets
09.2023 - 01.2024
Portfolio Operations Specialist/Operations Manager
Cardinal Group Management
11.2022 - 09.2023
Multi-Site Property Manager
The Scion Group LLC
02.2020 - 10.2022
Project Manager
JM Construction
07.2018 - 02.2020
MBA - Business Administration and Management
The University of Alabama
Bachelor of Science - Human Environmental Science
The University of Alabama