Michaela Pouwels
Oneida,WI
Summary
Dedicated and compassionate Certified Medical Assistant with extensive experience in providing high-quality patient care in fast-paced environments. Excelling in vital sign assessments and occupational health duties. Proficient in phlebotomy and electronic health records, complemented by strong problem-solving abilities. Committed to maintaining a high standard of professionalism and contributing to a collaborative team atmosphere.
Overview
10
10
years of professional experience
Work History
Certified Medical Assistant
Concentra Medical Center
Green Bay, WI
10.2023 - Current
- Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing.
- Prepare patients for physical examinations, including taking vital signs, phlebotomy, PFTs, audiogram testing, respirator fit testing, and administering vaccines.
- Perform rapid screening tests (influenza, strep, mono, covid).
- Assist providers during examination and treatment.
- Performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed.
- Prepare and assist clinician with procedure set up and injury care.
- Apply bandages, dressings and splints as ordered by the treating clinician.
- Maintain supplies, clean rooms and equipment, and stock exam rooms.
- Maintain and operate all medical devices and equipment, including calibration and record keeping.
Certified Medical Assistant/In-office Dispenser
Urology Associates of Green Bay
Green Bay, WI
08.2023 - 10.2023
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Cleaned and maintained medical equipment following procedures and standards.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Filled prostate cancer medications.
- Assisted in urological procedures.
Pharmacy Technician
Streu's Pharmacy Bay Natural
Green Bay, WI
05.2022 - 07.2023
- Teamed with peers, technicians and pharmacists to prioritize and complete orders
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Verified prescriptions and drug labels, documents and packages.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Filled prescriptions into multiple types of blister packs.
Pharmacy Technician
CVS Health
Green Bay, WI
07.2018 - 08.2022
- Delivered quality care to customers through close collaboration with pharmacist.
- Restocked shelves and prepared expired drugs for return.
- Resolved third-party rejection claims and filled multiple prescriptions per day.
- Typed in new prescriptions from incoming patients.
- Checked medications for content, accuracy and completeness of all drug packaging and labeling to hand off to the pharmacist for final verification.
- Checked patients out at the register and answered patients questions.
- Trained in PCR and Rapid Covid-19 testing
Radiology Aide
Prevea Health
Green Bay, WI
09.2021 - 04.2022
- Assisted physicians and other technologists during complex procedures.
- Answered incoming telephone calls
- Entered Release of Information forms
- Maintained Mammogram schedule
- Requested images from outside facilities
- Imported outside images into PACS/Sectra computer system
- Entered X-ray orders
- Transferred radiology films to CD's and digitized films
Plasma Center Technician
Biolife Plasma Services
Oshkosh, WI
09.2020 - 03.2021
- Screened new and repeat donors.
- Recorded donor vital signs and finger stick results.
- Learned Donor Information Computer System.
- Answered phones and donor questions.
- Ensured there was a clean environment.
- Recorded total protein and hematocrit results.
- Scheduled donors for upcoming appointments.
Crew Trainer
McDonald's
Green Bay, WI
10.2015 - 06.2018
- Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
Education
Medical Assistant Technical Diploma -
Fox Valley Technical College
Appleton, WI05.2023
Skills
- Vital signs monitoring
- Medical terminology expertise
- Drug testing procedures
- Patient rooming
- Electronic health records management
- EKG setup and monitoring
- Laboratory procedures and phlebotomy
- Medication ordering and stocking
- Proper labeling techniques
- Drug inventory management
- Problem-solving abilities
- Time management skills
- Microsoft Office proficiency
Timeline
Certified Medical Assistant
Concentra Medical Center
10.2023 - Current
Certified Medical Assistant/In-office Dispenser
Urology Associates of Green Bay
08.2023 - 10.2023
Pharmacy Technician
Streu's Pharmacy Bay Natural
05.2022 - 07.2023
Radiology Aide
Prevea Health
09.2021 - 04.2022
Plasma Center Technician
Biolife Plasma Services
09.2020 - 03.2021
Pharmacy Technician
CVS Health
07.2018 - 08.2022
Crew Trainer
McDonald's
10.2015 - 06.2018
Medical Assistant Technical Diploma -
Fox Valley Technical College
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