MICHAEL A. RIDDLE JR

Seasoned professional with expertise in security management, adeptly overseeing staff rotations to ensure comprehensive position coverage during breaks. Diligently reviewed camera and system feeds, promptly alerting appropriate personnel to address discrepancies. Known for greeting guests professionally, fostering a welcoming atmosphere, and prioritizing safety. Proficient in protecting facilities and property by actively monitoring surveillance feeds and regularly circulating premises. Skilled in training security personnel on site-specific procedures, contributing to a well-prepared team. Meticulously completed shift handover reports and conducted thorough debriefings for the incoming shift.

Dedicated professional in carpentry support, specializing in construction and cabinetry projects. Proficient in assisting lead carpenters and cabinet makers, including the packing and transporting of cabinetry. Skilled in the installation of functional and decorative cabinetry hardware. Maintains a clean and organized shop or job site, emphasizing dust protection and cleanliness. Takes measures to protect customer property and adheres to safety guidelines, including OSHA regulations. Proactively monitors equipment for safety features, electrical cord integrity, and general operational conditions. Ensures optimal tool and equipment functionality through regular maintenance and timely repairs.

Accomplished leader with a proven track record of dynamic leadership, achieving company goals, and spearheading two highly successful nationwide franchises. Adept at delivering exceptional customer service, ensuring satisfaction, and instilling a customer-centric culture. Demonstrates expertise in developing and managing successful franchise locations, maintaining operational excellence. Showcases strong financial acumen, contributing to strategic decision-making and ensuring budget compliance. Leads recruitment, training, and talent development, fostering a culture of continuous improvement. Cultivates positive employee relations and collaboration through an open-door policy. Known for proactive problem-solving, sustaining high team morale, and enhancing productivity. Successfully coordinates new site openings and equipment repairs, significantly contributing to overall organizational success.

Results-driven professional with a proven track record in team leadership, supervision, and training across diverse roles. Adept at overseeing asset protection, implementing loss prevention measures, and ensuring compliance. Experienced in daily inventories for mobile warehousing and service calls. Successful in optimizing staff efficiency, managing payroll, and upholding high sales performance. Skilled in the complete employee lifecycle, including hiring, termination, and comprehensive training. Enforces rules respectfully and sets elevated customer service standards. Proficient in conducting audits and creating effective outsourcing and marketing strategies through multiple channels.

Results-driven professional with extensive experience supervising and training a diverse team of 50+ employees, including managers-in-training. Proven expertise in actively managing financial metrics through the P&L System, ensuring adherence to corporate-mandated budgets for food and liquor costs.

Established and maintained elevated customer service standards, enhancing overall customer experience. Implemented successful internal and external marketing strategies, including employee training, to drive daily restaurant operations. Demonstrated proficiency in strategic ordering and conducting weekly inventories, contributing to effective cost management and financial sustainability.

Dynamic leader and sales manager with a proven track record of success, leading the grand opening and continuous operations of 15 club locations in Pennsylvania and New Jersey. Proficient in optimizing staff efficiency and managing payroll hours effectively.

Experienced in the complete employee lifecycle, from hiring and training to termination, emphasizing adherence to company policies, procedures, and sales strategies. Known for a respectful approach to enforcing rules and excelling in strategic staff scheduling to address membership inquiry fluctuations.