Michaela Roverso
Long Beach,CA
Summary
Experienced professional with a wide range of qualifications and skills with strong foundations in customer service, healthcare, athletic event management, encompassing a Bachelors degree in Sociology with a minor in Criminal Justice/Criminology. Extremely determined to apply and improve skills with a vision to make a positive contribution.
Overview
4
4
years of professional experience
Work History
Caregiver
Interim Healthcare
09.2023 - Current
- Traveled to clients home and established a care plan
- Provided personal care that the client needed
- Provided companionship, emotional support, conversation, and advocacy for well-being
- Reported health status or any concerns to the healthcare supervisor
- Mobility assistance such as wheelchair transfer and ambulation
- Household tasks such as cooking, cleaning, laundry, and keeping a safe and clean environment
- Skilled in monitoring vital signs such as temperature, blood pressure, and blood sugar levels
Athletic Event Management Staff
California State University Long Beach
08.2022 - 05.2023
- In coordination with variety of events related to sports teams
- Responsible for ensuring events go smoothly and safely
- In charge of taking tickets and floor sweeping during volleyball and basketball games
- Directing guests to their seats, restrooms, etc in Water Pyramid with approximately 5,000 people
- Event preparation and post event breakdown and debrief
Barista
Dutch Bros
05.2021 - 07.2022
- Contributed to a positive team environment through effective communication and handled all questions and concerns
- Provided a welcoming atmosphere by greeting each customer with a genuine conversation and positive attitude
- Make all drinks to the company standard
- Provided fast and efficient customer service
- Prepared drinks to the customer's satisfaction with a focus on caffeinated beverages
Caregiver
In-Home Support Services
06.2020 - 07.2022
- Provided personal care at clients home
- Performed household tasks
- Ran errands such as picking up groceries or medication
- Medication management
Education
Bachelor of Arts - Sociology, Minor in Criminal Justice/Criminology
California State University Long Beach
Long Beach, CA05.2024
Associate of Science - Administration of Justice
Napa Valley College
Napa, CA05.2022
High School Diploma -
Fairfield High School
Fairfield, CA06.2020
Skills
- Great empathetic and compassionate verbal and written skills
- Able to work effectively with a team and contribute ideas
- Knowledge and understanding of social dynamics and cultural awareness
- Research and Analytical Skills
- Event planning and coordination
- Able to adapt in a new environment with an open mind to new experiences and situations
- Very self-motivated
- Demonstrates organizations skills
- Able to work in fast paced environments
Additional Information
VOLUNTEER
North Bay Hospital, Fairfield CA
● Escorted patients families and visitors to their required destinations
● Assisted with helping visitors find the right floors and room numbers
Food bank, Fairfield CA
● Collected food for hunger-relief charities
● Properly packed food for families
Harbor Plaza Suisun City CA - 2018 Solano County Walk to End Alzheimer's
● Cheer participants throughout their walk
● Help clean up after the event
Fairfield Civic Center, Fairfield CA - Annual Crab Feed Waitress
● Delivered fast, exceptional, and friendly service
● Assisted guests with any questions or concerns
Timeline
Caregiver
Interim Healthcare
09.2023 - Current
Athletic Event Management Staff
California State University Long Beach
08.2022 - 05.2023
Barista
Dutch Bros
05.2021 - 07.2022
Caregiver
In-Home Support Services
06.2020 - 07.2022
Bachelor of Arts - Sociology, Minor in Criminal Justice/Criminology
California State University Long Beach
Associate of Science - Administration of Justice
Napa Valley College
High School Diploma -
Fairfield High School