Michaela Webster
Olive Garden
4
years of professional experience
2
Languages
Dedicated server with exceptional customer service skills, specializing in guest engagement and high-volume dining environments.
Work History
Server
6 Months- Provided exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Assisted with menu recommendations, enhancing the dining experience and promoting daily specials.
- Efficiently processed orders using point-of-sale systems, ensuring accuracy and timely service delivery.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Collaborated with kitchen staff to ensure efficient food preparation and timely order fulfillment.
- Adapted to high-pressure environments, managing multiple tables while maintaining quality service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Barback
4 Months- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Knowledge of wines, beers, liquors, and specialty cocktails offered
Restaurant Hostess
6 Months- Welcomed guests, ensuring a friendly and inviting atmosphere.
- Managed reservations and seating arrangements for optimal guest flow.
- Provided menu information, enhancing guest dining experience through knowledgeable service.
- Monitored dining area cleanliness, contributing to overall restaurant ambiance.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Server Assistant
1 Year 6 Months- Assisted servers in delivering food and beverages promptly to enhance guest satisfaction.
- Collaborated with kitchen staff to facilitate smooth communication and efficient order processing.
- Supported inventory management by restocking supplies and notifying management of low stock levels.
- Trained new team members on operational procedures and service protocols for consistency.
- Adapted quickly to high-pressure environments during peak service hours, maintaining quality service delivery.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
Power Washer
5 Months- Operated high-pressure washing equipment to clean various surfaces efficiently.
- Inspected surfaces prior to cleaning to determine appropriate techniques and solutions.
- Applied environmentally friendly cleaning agents for optimal surface care and preservation.
- Ensured compliance with safety regulations while operating machinery in diverse environments.
Concessions Worker
4 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated point-of-sale systems to efficiently process customer transactions.
- Assisted in inventory management, tracking stock levels and placing orders.
- Assisted in inventory management, tracking stock levels and placing orders as needed.
Education
High School Diploma
- Awarded NYS Seal of Biliteracy in English and French
Skills
Work ethic
Customer service
Menu memorization
Sales techniques
Suggestive selling
Point-of-sale systems
High-volume service
High volume dining
Team collaboration
Strong work ethic
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Barback
Nolan's On The Lake
05.2026 - 09.2026Read More
Server
Olive Garden
04.2026 - CurrentRead More
Restaurant Hostess
Nolan's On The Lake
03.2026 - 09.2026Read More
Server Assistant
Nolan's On The Lake
03.2025 - 09.2026Read More
Power Washer
Renew It Pressure Washing
04.2023 - 09.2023Read More
Concessions Worker
Woodard Rentals
05.2022 - 09.2022Read More
Honeoye Central School
High School Diploma
Read More