Michaela Zwieg
San Diego,California
Summary
As an upcoming nursing graduate with hands-on experience as a medical assistant and in patient care, I bring a strong foundation in clinical skills, patient advocacy, and compassionate care. My previous roles in healthcare and as a waitress have helped me develop excellent communication, multitasking, and problem-solving abilities in fast-paced environments. With a passion for providing high-quality, patient-centered care, I am eager to contribute to a healthcare team dedicated to improving patient outcomes.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Revive Med Spa
11.2023 - Current
- Sanitize, restock, and organize exam rooms and medical equipment.
- Obtain client medical history, medication information, symptoms, and allergies.
- Direct patients to exam rooms, field questions, and prepare for physician examinations.
- Perform medical records management, including filing, organizing and scanning documents.
- Assist providers in numbing procedures.
- Draw up proper doses of topical medicines.
Maitre D'
Puesto
09.2021 - 06.2022
- Trained, coached and evaluated subordinates to raise performance to company standard.
- Spoke clearly and persuasively in positive or negative situations and responded well to questions.
- Served as leader of FOH team by assigning duties, work stations and responsibilities.
- Maintained sanitary and organized work environment by implementing and executing safe food handling, food service and cleaning procedures.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Demonstrated adaptability when faced with changing mission requirements or unexpected challenges during operations.
Waitress
Cosmos Italian Kitchen
11.2017 - 08.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Martial Arts Instructor
Us Blackbelt Academy
05.2015 - 02.2017
- Handled administrative tasks related to class scheduling, attendance tracking, billing management, ensuring smooth operations within the studio setting.
- Served as a mentor for aspiring martial artists seeking guidance on personal growth within the practice of their chosen disciplines.
- Fostered a positive learning environment by promoting respect, self-discipline, and teamwork among students.
- Imparted key etiquette points, discipline, and respect.
- Instructed children and adults in martial arts curriculum.
- Communicated with parents to keep families informed of student progress and address concerns.
Education
Bachelors of Science in Nursing - Nursing
University of Massachusetts Global
San Diego, CA10.2024
CNA Certification -
Healthcare Academy of California
San Diego, CA06.2021
Associate of Science - Nursing
Saddleback College
Mission Viejo, CA12.2020
Associate of Arts - Nursing
Saddleback College
Mission Viejo, CA12.2020
Skills
- Basic Life Support for Health Care Providers (BLS)
- CNA Certification
- HIPAA Compliance
- Direct Patient Care
- Professionalism and Ethics
- Compassionate caregiver
- Patient Flow Management
- Patient Care Coordination
Timeline
Medical Assistant
Revive Med Spa
11.2023 - Current
Maitre D'
Puesto
09.2021 - 06.2022
Waitress
Cosmos Italian Kitchen
11.2017 - 08.2021
Martial Arts Instructor
Us Blackbelt Academy
05.2015 - 02.2017
Bachelors of Science in Nursing - Nursing
University of Massachusetts Global
CNA Certification -
Healthcare Academy of California
Associate of Science - Nursing
Saddleback College
Associate of Arts - Nursing
Saddleback College
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