Organized Administrator with 15 years of experience facilitating operational workflows. Promotes interdepartmental collaboration through solid teamwork. Demonstrated expertise in project and document management.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Dean of Students/History Teacher
Woonsocket Education Department
Woonsocket, RI
08.2009 - Current
Goal-oriented administrator dedicated to strengthening operations to streamline production and enhance procedures.
A motivational leader with top-notch communication, organizational, and strategic planning abilities
Mitigated failure risk by implementing attendance protocols with initiatives resulting in an increase in attendance by 11% with positive behavior interventions and supports.
Maintained regular verbal and written communication with school counselors and parents to update with student progress, class schedules and important events.
Devised and implemented improvements to reporting procedures.
Kept school in full compliance with established policies, legal requirements and student safety standards.
Supported teachers in learning and applying new skills through meaningful professional development.
Bartender/Corporate Trainer
Fleming’s Prime Steak House and Wine Bar
Providence, RI
01.2007 - 09.2019
Responsible for coaching staff on effective sales techniques that ensure customer satisfaction and increase sales
Analyzed P&L to target areas of improvement and maximize sales revenue for establishment
Applied excellent organizational and multitasking abilities to handle simultaneous customer team and business needs
while avoiding unnecessary delays or errors
Strategize plans to increase bar revenue through innovative promotional concepts, specialty drinks, and
customer-focused events
Awarded acknowledgement by magazine column in Providence Monthly on three separate occasions praising
teamwork, excellence in customer service, and work ethic.
Sales Representative
Liberty Mutual Insurance Company
Franklin, MA
01.2008 - 01.2009
Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships
Developed and delivered engaging sales presentations to convey product benefits.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
Education
Bachelor of Arts - History/Secondary Education, Economics
Rhode Island College
Providence, RI
09.2004 - 05.2008
Associates of Arts - General Studies
Community College of Rhode Island
Skills
Team Building
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Certification
CPR/AED/First-Aid
Timeline
CPR/AED/First-Aid
10-2020
Dean of Students/History Teacher
Woonsocket Education Department
08.2009 - Current
Sales Representative
Liberty Mutual Insurance Company
01.2008 - 01.2009
Bartender/Corporate Trainer
Fleming’s Prime Steak House and Wine Bar
01.2007 - 09.2019
Bachelor of Arts - History/Secondary Education, Economics
Rhode Island College
09.2004 - 05.2008
Associates of Arts - General Studies
Community College of Rhode Island
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