Open To Work
Michael D. Hacker
Independence,KY
Summary
Manager with 19 years of operations and plant leadership experience focused on improving production efficiency and cost control. Drives process improvements, SOP development, and safety compliance while managing budgets, schedules, and vendor relationships to meet delivery targets. Seeks to apply operational oversight and project management to boost throughput and reduce downtime.
Overview
24
24
years of professional experience
5
5
Certifications
Work History
General Manager
RIW Ornamental Metal, Inc.
Wilder, KY
12.2025 - 04.2026
- Directed budgeting, staffing, and inventory to keep shop running and control costs
- Prepared and tracked project budgets to keep finances on target across multiple jobs
- Managed daily ornamental metal production, enhancing output quality and shop efficiency
- Identified operational bottlenecks, implementing practical fixes to streamline processes
- Improved cross-department communication, reducing delays and clarifying job priorities
- Resolved customer complaints quickly to protect client relationships and service levels
- Evaluated staff performance and gave focused feedback to help employee growth
- Trained lead technicians on root-cause problem solving and documented 30 procedures in SOPs.
- Compiled weekly cost reports in Excel tracking labor hours and material variance by job.
- Enforced safety protocols and trained crew members to cut incidents and meet compliance
- Updated safety manual to match industry standards and clarify procedures
Service/Project Manager
Industrial Burner Services Inc
Cincinnati, OH
03.2021 - 12.2025
- Led cross-functional teams to deliver field service projects on schedule and met contract milestones
- Coordinated project schedules to ensure contract compliance and timely client delivery
- Managed client communications to align project expectations and sustain customer satisfaction
- Defined project scope, timelines, budgets, and deliverables with stakeholders to align expectations
- Updated standards and procedures to cut field time and enhance project profitability by 10%
- Allocated resources to maintain project schedules and control budget expenditures
- Enforced safety regulations during operations to maintain compliance and reduce incidents
- Conducted annual performance reviews and Coached technicians on any deficiencies to provide the best service possible
- Performed quoting and price analysis with engineers to ensure accuracy of estimates
Plant Manager
A&B Deburring, Co.
Cincinnati, Ohio
06.2012 - 03.2021
- Managed daily multi-shift operations of metal parts processing plant, coordinating crew schedules for optimal efficiency.
- Led continuous improvement program that enhanced process efficiency and increased productivity by 15%.
- Monitored plant metrics—throughput, quality, cost, and safety—to track performance.
- Enforced safety and quality protocols, which cut incidents and protected product integrity.
- Scheduled production runs to meet specific customer shipping deadlines.
- Cut raw material shortages by reorganizing vendor delivery windows and formalizing reorder points.
- Performed root cause analysis on failures and customer complaints to fix recurring problems.
- Introduced daily production KPI board showing throughput, scrap, and OEE for shift-level accountability.
- Wrote training standards for staff, worked with owners on strategic planning, and kept regulatory compliance.
- Collaborated in designing ERP system for small customers, enhancing traceability and scheduling capabilities.
Site Manager/Superintendent
Water Quality Systems, Inc
Cleves, Ohio
10.2002 - 06.2012
- Directed daily site operations and supervised staff and contractors to maintain on-time project delivery
- Enforced safety protocols and maintained a record of zero reportable incidents across sites
- Communicated job status and resolved client and project manager issues, ensuring adherence to project timelines
- Maintained daily task logs and adjusted schedules to keep work progressing against plans
- Prepared stakeholder reports highlighting milestones and risks to support informed decision-making
- Managed vendor relationships for equipment and supplies and scheduled routine equipment maintenance
- Led toolbox talks and safety briefings each morning, enhancing crew compliance with PPE and lockout/tagout protocols
- Performed preventive maintenance and routine inspections, reducing downtime and preserving equipment life
- Obtained certification for radiological work at DOE and nuclear sites
- Performed radiological screening of work zones per DOE procedures before equipment demobilization.
- Maintained HAZWOPER and confined space certifications.
- Followed HAZWOPER protocols to decontaminate tools and minimize hazardous-material exposure on-site.
- Identified and mitigated job site hazards to reduce incident risk and maintain continuous operations
- Rebuilt petroleum on and offloading facilities for Air National Guard Bases nationwide, supporting operational readiness
Education
Some College (No Degree) - Business Management
Western Governors University
Skills
- Project management
- Budget management
- Vendor management
- Process improvement
- Cost reduction strategies
- Continuous improvement
- Critical decision-making
- Issue resolution
- Time management
- Task management
- MS Office proficiency
- Client communications
- Team communication
- Mentoring and coaching
- Leadership skills
- Goal oriented
Timeline
General Manager
RIW Ornamental Metal, Inc.
12.2025 - 04.2026
Service/Project Manager
Industrial Burner Services Inc
03.2021 - 12.2025
Plant Manager
A&B Deburring, Co.
06.2012 - 03.2021
Site Manager/Superintendent
Water Quality Systems, Inc
10.2002 - 06.2012
Some College (No Degree) - Business Management
Western Governors University
Work Preference
Job Search Status
Open to workDesired start date: Immediately
Work Type
Full TimeContract WorkConsultingLocation Preference
On-SiteHybridOpen to relocation: Yes