Michael D. Winans
Madison,CT
Summary
A highly experienced, dynamic, multilingual and versatile professional with a deep passion for instruction, skilled trades, and entrepreneurship, and a dedication to customer service, with over 15 years of experience in the fields of education, retail, and construction. An experienced professional with excellent oral and written communication skills, negotiation skills, managing customer complaints, and following business policies and procedures.
Overview
13
13
years of professional experience
Work History
Paraeducator/Special Education
Abraham Baldwin Middle School
Guilford, CT
09.2023 - Current
- Giving clear and precise directions
- Providing prompts and cues or modeling expected behavior.
- Collaborated effectively with educators and psychologists.
- Maintaining a positive attitude towards students
- Employed positive communication techniques for interactions with adults and students.
- Providing information as a liaison between special education and regular education team members.
- Collaborated with general education teachers to create differentiated assignments that addressed the varied abilities of neuro-divergent learners.
Independent Contractor/Owner
Michael Winans Painting
Madison, CT
04.2016 - Current
- Engaging with clients/customers warmly and positively, creating a positive working environment.
- Identifying, developing, and executing opportunities to drive growth.
- Providing cost and time estimates and writing proposals.
- Quickly and confidently addressing client concerns and supporting clients through email, phone, and in-person meetings.
Painting Crew
Performance Painting
Guilford, CT
06.2021 - 11.2021
- Produced excellent work as an integral crew member on high-end residential and commercial jobs along the Branford, Guilford, and Madison shoreline.
- Communicated well in English and Spanish with the crew leader and lead painter/owner.
- Arrived punctually at all job sites.
- Maintained high customer service standards.
- I worked extensively on ladders and scaffolding.
Section Manager
Page Hardware
Guilford, CT
04.2012 - 03.2016
- Engaged with customers in a warm and welcoming manner, creating a special experience for each individual
- Provided customer service via phone calls and emails using clear and effective communication
- Perfected in-person hand selling and consultative conversations and built long-term relationships
Education
Bachelor of Arts - History
Lewis & Clark College
Portland, ORSkills
- Proficient in Microsoft
- Communication techniques
- Behavior management
- Crisis intervention
- Conflict resolution
- Customer service
- IEP implementation
- Proficient in Google Classroom
- Proficient in Google Suite
- Excellent verbal communication skills
- Excellent written communication skills
- Problem-solving abilities
- Proactive approach to challenges
- Ability to safeguard sensitive consumer information
- Ability to comply with confidentiality agreements
- Ability to manage customer/client accounts
- Ability to interpret customer/client requests
- Ability to interpret project schedules
- Ability to interpret estimates
- Ability to interpret material and labor costs
- Experienced negotiator
- Client relationship management
- Public speaking
- English and German fluency
- Information technology literacy -Instagram, LinkedIn, Facebook
- Proficiency in Spanish and Portuguese
Volunteer Experience
- Board Member, Witness Stone Project & Juneteenth Celebration/Commemoration, Guilford, CT
- Language Instructor, Central European Teaching Program, Gyula, Hungary
- Researcher, Elie Wiesel Biography Project
- Volunteer, Madison Jaycees, Madison, CT
Affiliations
When I'm not working I like to lead an active lifestyle. I enjoy sailing on the Long Island Sound, hiking in the Westwoods in Guilford, biking, cross-country skiing in Vermont, fine dining, and trips to Block Island and abroad.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Native language
German
Proficient (C2)
C2
Portuguese
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1
French
Intermediate (B1)
B1
Hungarian
Elementary (A2)
A2
Interests
Traveling, Sailing, hiking, biking, reading, photography, art & cultural event
Certification
NHPA - North American Hardware & Paint Association Certificate
P.M.T. Physical/Psychological Management Training
Timeline
Paraeducator/Special Education
Abraham Baldwin Middle School
09.2023 - Current
Painting Crew
Performance Painting
06.2021 - 11.2021
Independent Contractor/Owner
Michael Winans Painting
04.2016 - Current
Section Manager
Page Hardware
04.2012 - 03.2016
Bachelor of Arts - History
Lewis & Clark College
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