MICHAEL E. AGUILERA
Queens
Summary
Dispatch Transportation Supervisor with strong leadership in aviation ground operations and airline catering logistics. Drives efficiency in time-critical dispatch activities, ensures safety compliance, and fosters high-performing teams to achieve on-time performance in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dispatch Transportation Supervisor
DO&CO; Catering
Queens
01.2024 - Current
- Lead daily dispatch and transportation operations supporting international airline catering schedules.
- Supervise drivers, guides, and transportation personnel while maintaining operational readiness and safety compliance.
- Coordinate dispatch assignments, vehicle movement, and time-sensitive aircraft catering deliveries.
- Partner with operations leadership, dispatch, airline personnel, and field teams to minimize delays and ensure on-time departures.
- Coach employees on SOPs, safety expectations, and operational performance.
- Investigate operational issues and implement corrective actions to improve efficiency and service reliability.
Ramp / Bagroom Agent
Swissport International
06.2023 - 01.2024
- Coordinated baggage and cargo movement for international departures.
- Operated airport equipment and transported ULDs safely to aircraft gates.
- Tracked baggage, cargo, and ULD data using electronic scanning systems.
- Communicated with ramp leadership to support safe, on-time departures.
Field Service Representative
Daniels Health Sharpsmart
08.2021 - 03.2023
- Delivered and maintained medical waste systems for healthcare facilities.
- Maintained compliance with OSHA and safety regulations.
- Trained team members and customers on equipment and safety procedures.
Operations Services
Construction Force Services
10.2020 - 06.2021
- Supported construction operations, inventory, logistics, and site maintenance while maintaining safe work environments.
Assistant Project Manager / Laborer
Broadway Construction Group
10.2015 - 02.2020
- Coordinated project activities, trade support, OSHA compliance, and scheduling to ensure seamless construction operations.
Skills
- Dispatch Operations
- Transportation Supervision
- Logistics Coordination
- Ground Operations Management
- Flight Coordination
- Safety & Regulatory Compliance
- Safety Incident Analysis
- Operational Planning
- Process Improvement
- Ground Support Equipment (GSE)
- Team Leadership
- Team management
- Employee Training
- Operations support
- Customer Service
- Microsoft Office
Certification
- OSHA 30-Hour Certification
- SST 10-Hour Certification
Timeline
Dispatch Transportation Supervisor
DO&CO; Catering
01.2024 - Current
Ramp / Bagroom Agent
Swissport International
06.2023 - 01.2024
Field Service Representative
Daniels Health Sharpsmart
08.2021 - 03.2023
Operations Services
Construction Force Services
10.2020 - 06.2021
Assistant Project Manager / Laborer
Broadway Construction Group
10.2015 - 02.2020