Michaele Crosby
Summary
Mission-driven leader with extensive experience in judicial services, human resources, and behavioral health. Over a decade of expertise in case management, staff development, and systems coordination, driving operational efficiency and aligning performance with organizational goals. Proven ability to build scalable programs, ensure compliance, and deliver compassionate services. Skilled in managing business operations, enhancing productivity, and fostering collaboration in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations & Clinical Leadership
Pl Soultions
07.2024 - Current
- Streamlined recruitment and onboarding processes, enhancing efficiency in talent acquisition.
- Managed employee records to ensure compliance with organizational policies.
- Supported payroll processing and benefits administration to maintain accurate employee compensation.
- Provided administrative support that facilitated smooth office operations and workflow continuity.
- Addressed employee concerns with professionalism and confidentiality, fostering a supportive work environment.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted housing needs assessments and developed individualized housing plans tailored to client circumstances and income eligibility.
Magistrate
Fairfax Magistrate
06.2024 - 11.2024
- Adjudicated legal matters with efficiency, fairness, and strict adherence to policy.
- Managed sensitive documentation and case files with the utmost confidentiality.
- Developed organizational systems to track case flow and outcomes.
- Communicated effectively with diverse stakeholders including law enforcement, attorneys, and the public.
Probation Officer
Norfolk Probation and Parole
01.2022 - 01.2024
- Managed caseloads of up to [#] clients, ensuring compliance with legal and rehabilitative mandates.
- Maintained accurate records, submitted timely reports, and coordinated services across departments.
- Implemented client-centered planning to meet performance and compliance goals.
- Utilized strong communication and conflict-resolution skills in challenging environments.
Education
Bachelor of Science -
Norfolk State University
Norfolk, VA12.2022
Master of Science -
Southern New Hampshire University
Hooksett, NHSkills
- Recruitment processes
- Employee onboarding
- Payroll and benefits administration
- Record management
- Regulatory compliance
- Clinical and administrative supervision
- Staff scheduling and performance oversight
- Program development and intern supervision
- Hiring and training coordination
- Policy compliance management
- Data-driven decision making
- Stakeholder communication
- Crisis management
Skills
- Office management expertise
Certification
- Conflict Resolution & Mediation Training
- Employment Law & Compliance Workshops
Timeline
Operations & Clinical Leadership
Pl Soultions
07.2024 - Current
Magistrate
Fairfax Magistrate
06.2024 - 11.2024
Probation Officer
Norfolk Probation and Parole
01.2022 - 01.2024
Bachelor of Science -
Norfolk State University
Master of Science -
Southern New Hampshire University
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