Hi, I’m
Michaele Rankin
Ann Arbor,MI
Summary
A diligent Security Officer skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Highly skilled in planning and executing company promotional events. Data Organization/Verification recording and summarizing numerical and financial data for financial records. Substantial amount of experience in customer service and security. Excellent people and leadership skills.
Overview
8
years of professional experience
Work History
Allied Universal Security ServicesDearborn, MI
Security Professional
03.2018 - Current
Job overview
- ERT trained first responder in emergent situations
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Managed over 50 customer calls per day
- Patrolled and monitored premises in company vehicle, and by foot.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
TargetAnn Arbor, MI
Logistics Associate
03.2015 - 03.2018
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Increased sales by 10%
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reported customer feedback to management.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments.
Education
Oak Park High SchoolOak Park, MI
High School Diploma
05.2007
Skills
- Excellent Customer Service Skills
- Crisis Situations
- CCTV Monitoring
- Employee and Visitor Screening
- Critical Thinking
- ERT Certified
- Attentive and Observant
- Team Player
- Conflict Resolution Skills
- Daily Status Reports and Numeric Note Taking
Additional Information
My focus is to acquire a position within a growing organization that offers future advancement, opportunity for professional growth and stability, A position that affords me the opportunity to use my effective interpersonal skills and positive tools to enhance company productivity.
Timeline
Security Professional
Allied Universal Security Services
03.2018 - Current
Logistics Associate
Target
03.2015 - 03.2018
Oak Park High School
High School Diploma
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