
I’m adaptable to change and have a variety of experience from working in retail, security, and office administration. I’m aspiring to become an Organizational Manager. I believe that organization, preparation, and planning are the key drivers of success. I'm looking for the opportunity to lead a company to success and help better the structure and operations of its departments. With over five years of combined work experience, I have developed a strong and versatile professional background. For over the past two years, I have been employed as a Security Professional with AES where I am responsible for surveillance, access control, ensuring compliance, and maintaining a safe environment for employees and visitors.
Maintain a safe, secure environment for AES employees, contractors, and visitors.
Control facility access by verifying credentials and enforcing security protocols.
Conduct patrols and monitor surveillance systems to identify risks and suspicious activity.
Respond to incidents, complete detailed reports, and communicate with site leadership.
Ensure compliance with AES/Allied Universal safety and security procedures.
Strong situational awareness, professionalism, and reliability under pressure.
Provided front-office administrative support to keep daily operations efficient and organized.
Managed customer accounts, processed sales paperwork, and entered order information with accuracy.
Assisted customers in-person and by phone; answering questions, scheduling pick ups and deliveries, and resolving order or payment issues.
Coordinated pick ups, exchanges, and service requests with sales and warehouse team members.
Processed returns, balanced registers, organized office materials, and maintained customer files.
Delivered customer service by assisting shoppers with product questions and locating merchandise.
Organized and stocked apparel displays; ensuring clean, attractive, and well maintained sales floors.
Managed inventory tasks, including restocking, tagging, folding, and organizing merchandise.
Processed returns, handled fitting room operations, and maintained department cleanliness.
Supported sales by monitoring product availability and rotating inventory.