Michaele Wright
Montgomery
Summary
Detail-oriented Legal Assistant skilled in case management and document preparation. Efficiently manages high-volume caseloads and meets deadlines while maintaining confidentiality. Resourceful problem-solver with strong research and communication abilities, effectively supporting attorneys in fast-paced environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Legal Assistant
Joe M. Reed & Associates
Montgomery
2025.02 - Current
- Prepared legal documents and correspondence for attorney review and filing.
- Managed case files, ensuring organization and accessibility of records to support legal proceedings.
- Communicated with clients to gather information and provide case updates.
- Coordinated scheduling of appointments, meetings, and court dates, optimizing attorneys' time management.
- Maintained confidentiality while handling sensitive legal information and documents.
- Provided administrative support to attorneys by managing calendars, scheduling appointments, organizing files, preparing correspondence, filing court documents, and obtaining signatures, facilitating efficient workflow.
- Scanned physical documents into electronic format for storage in a secure database system.
- Updated databases with new information received from attorneys or clients.
- Ensured that all paperwork was properly filed according to established procedures.
- Managed telephone calls, coordinated meeting schedules, and organized conference logistics to support attorneys.
Owner
Alluring Goddess Delights
Montgomery
2021.02 - Current
- Oversaw daily business operations to ensure smooth functioning.
- Cultivated client relationships that led to increased repeat business and referrals.
Sales Lead
Victorias Secret
Montgomery
2022.02 - 2025.04
- Providing ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Customer Service Lead
Bank of America (Sykes)
Montgomery
2019.10 - 2021.05
- Managed high stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Accelerated the account opening process for new clients by ensuring accurate documentation and smooth onboarding experience, contributing to increased client satisfaction rates.
- Trained new employees to do all of the above.
CNA
Crowne Healthcare
Montgomery
2018.07 - 2020.09
- Supported patients in daily living activities to enhance independence and maintain dignity.
- Monitored patient vitals including temperature, blood pressure, and blood sugar levels to ensure health and safety.
Customer Service Representative
A.S.K. Telemarketing
Montgomery
2018.05 - 2019.05
- Handled high call volume while maintaining professionalism and efficiency to ensure customer satisfaction.
- Monitored account activities to mitigate risk exposure, promptly reporting suspicious transactions to compliance team for further investigation.
- Utilized banking software systems for accurate data entry and account management, contributing to reduced transaction processing times.
Pre K Teacher/Daycare Provider/School Van Driver
Bible Babies Learning
Montgomery
2014.10 - 2017.05
- Communicating effectively with parents about their child's progress, behavior, and milestones achieved during daycare hours.
- Demonstrated adaptability when faced with last-minute changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
- Utilized maps, GPS, landmarks, and traffic conditions to expertly navigate to and from destinations efficiently.
Homehealth Aide
Tenderloving Homecare Services
Montgomery
2011.02 - 2015.10
- Assisted patients with personal hygiene through bathing, grooming, and toileting, promoting dignity and self-esteem.
- Ensured clean and safe home environment for patients, minimizing risk of falls and accidents.
- Assisted clients with daily living activities and personal hygiene needs.
- Administered medications and monitored client health conditions regularly.
- Communicated effectively with families to provide updates on client status.
Education
CNA Certificate - CNA
Nursing Assistant Academy
Montgomery2020-02
Associate of Arts - Cosmetology/Salon Management
Virginia College
Montgomery, AL2010-08
Skills
- Legal research
- Document preparation
- Case management
- Filing procedures
- Contract review
- Legal compliance
- Legal terminology
- Client communication
- Interviewing clients
- Document filing
- Records organization
- Compliance monitoring
- Risk assessment
- Time management
- Organizational efficiency
- Task prioritization
- Attention to detail
- Problem solving
- Conflict resolution
- Client support
- Team collaboration
- Confidentiality
- Microsoft office
- Administrative support
- Proofreading
- Fast learner
- Order and request filing
- Professionalism
Certification
- Deans List in College
- Presidents List in College
Timeline
Legal Assistant
Joe M. Reed & Associates
2025.02 - Current
Sales Lead
Victorias Secret
2022.02 - 2025.04
Owner
Alluring Goddess Delights
2021.02 - Current
Customer Service Lead
Bank of America (Sykes)
2019.10 - 2021.05
CNA
Crowne Healthcare
2018.07 - 2020.09
Customer Service Representative
A.S.K. Telemarketing
2018.05 - 2019.05
Pre K Teacher/Daycare Provider/School Van Driver
Bible Babies Learning
2014.10 - 2017.05
Homehealth Aide
Tenderloving Homecare Services
2011.02 - 2015.10
CNA Certificate - CNA
Nursing Assistant Academy
Associate of Arts - Cosmetology/Salon Management
Virginia College