Michael G. Marquand
Oceanport,NJ
Summary
Over 10 years of experience driving growth across all dealership departments, including sales, service, and finance. Consistently increased annual sales and profit margins through strategic leadership, team development, and process optimization. Proven track record in customer satisfaction and operational efficiency.
Overview
12
12
years of professional experience
Work History
General Manager
Pine Belt Subaru
10.2022 - Current
- Developed and implemented strategies to increase sales, reduce costs, and improve customer service
- Established and maintained relationships with vendors, suppliers, and customers
- Analyzed and reported on financial performance, identifying areas of improvement
- Led team of 30+ associates and held regular staff meetings to ensure operational excellence
- Trained and developed staff to achieve peak performance, leading to better customer service
- Managed all aspects of day to day operations. Such as, desking, contract funding, deal call ins, reporting & team building
Finance Manager
Pine Belt Subaru
04.2018 - 10.2022
- 4+ years of proven experience in the Finance Department in both profit and time management
- Ability to effectively communicate and present financial information to management as well as lenders to maintain relationships
- Proficient in the use of financial software such as CDK, Route One & Dealertrack
- Ability to develop processes to monitor progress and adjust strategies as needed for maintaining CSI
Sales Manager
Pine Belt Subaru
06.2017 - 04.2018
- Manage sales team of 5-7 sales consultants
- Excellent communication, negotiation, manager turn overs and presentation skills
- Familiar with customer relationship management (CRM) systems and ecommerce platforms (Dealersocket, VinSolution & Reynolds)
- Developed and maintained a positive working environment that encourages sales team collaboration
- Skilled in managing customer relationships and leading sales teams
Sales Specialist
Lester Glenn/World & Pine Belt Subaru
01.2013 - 06.2017
- Over 4 years of experience in sales with a successful track record of exceeding sales goals
- Proven ability to build relationships with clients and maintain excellent CSI
- Strong communication and negotiation skills to close deals
- Comprehensive knowledge of sales practices and techniques
- Experienced in using CRM systems to manage sales data
Skills
- Critical Thinking
- Negotiation
- Problem Solving
- Decision Making
- CDK/Dealertrack/Route One
- Microsoft Office/Google Sheets
- Master Mind/Trade Up Advantage
- Marketing/Budgeting
Timeline
General Manager
Pine Belt Subaru
10.2022 - Current
Finance Manager
Pine Belt Subaru
04.2018 - 10.2022
Sales Manager
Pine Belt Subaru
06.2017 - 04.2018
Sales Specialist
Lester Glenn/World & Pine Belt Subaru
01.2013 - 06.2017
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