Anna Wilson
Alabaster,AL
Summary
Dynamic General Manager with a proven track record in enhancing customer satisfaction and operational efficiency. Expertise in staff development and inventory management, driving successful marketing initiatives to boost salon performance.
Overview
27
27
years of professional experience
Work History
General Manager
Supercuts
Birmingham, Alabama
08.1999 - 05.2026
- Oversaw daily operations, enhancing customer satisfaction through consistent service quality.
- Trained and mentored staff, improving customer interactions and technical competencies.
- Coordinated staff schedules to optimize coverage during peak business hours.
- Managed inventory levels, ensuring optimal stock availability to meet customer demand.
- Implemented marketing strategies that promoted salon services and attracted customers.
Education
Cosmotology - Costomology
Kentucky Vocational
Covington, KY05-1975
Skills
- Operational oversight
- Inventory management
- Marketing strategy
- Customer service
- Staff training
- Scheduling efficiency
- Problem resolution
- Decision making
- Analytical and critical thinking
- Critical thinking
- Relationship management
- Team building
- Time management
- Effective communication
- Excellent communication
- Interpersonal communication
- Relationship building
- Problem solving
- Relationship building
Timeline
General Manager
Supercuts
08.1999 - 05.2026
Cosmotology - Costomology
Kentucky Vocational