Self-motivated and time conscious driver with years of experience in meeting deadlines, customer satisfaction, hard-working, enthusiastic, efficient, clear communicator, and respectful coaching and mentoring ability.
Overview
20
20
years of professional experience
Work History
Lead Cook
Columbia Hospitality
Seattle, WA
03.2017 - 02.2019
Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
Collaborated with servers to collect information about specific customer desires and dietary needs, going the extra mile to brighten guests day, in difficult family times.
Coordinated line cook break schedules to avoid delays during busy periods and maintain adequate coverage.
Taught kitchen staff safety protocols and restaurant standards.
Banquet Cook
Hilton At SeaTac Airport
Seattle, WA
03.2015 - 01.2017
Learned menu items produced by assigned station to achieve proper quantities.
Chopped vegetables, butchered meat and prepared sauces in advance to serve guests promptly and efficiently.
Dated and rotated food containers, safely stored perishables and maintained sanitary work environment to maximize food safety.
Practiced safe work habits to avoid possible injury to self or other employees.
Ordered food and supplies used to prepare meals for up to 1000 people.
Recognized quality standards in vegetables, fish, dairy and meat products and selected and used freshest ingredients to prepare menu items.
Grilled, roasted, baked and performed other cooking techniques to produce high volume meals.
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Owner/Chef
Cups And Cakes Cafe
Tacoma, WA
01.2011 - 12.2014
Managed day-to-day business operations.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Trained and motivated employees to perform daily business functions.
Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Delivered cakes and catered wedding venues
Banquet Cook
Hilton At SeaTac Airport
Seattle, WA
08.2004 - 10.2010
Learned menu items produced by assigned station to achieve proper quantities.
Chopped vegetables, butchered meat and prepared sauces in advance to serve guests promptly and efficiently.
Dated and rotated food containers, safely stored perishables and maintained sanitary work environment to maximize food safety.
Ordered food and supplies used to prepare meals for up to 1000 people.
Practiced safe work habits to avoid possible injury to self or other employees.
Grilled, roasted, baked and performed other cooking techniques to produce high volume meals.
Recognized quality standards in vegetables, fish, dairy and meat products and selected and used freshest ingredients to prepare menu items.
Owner/Operator Truck Driver
Wee Bee Trucking
Tacoma, WA
06.1995 - 09.2001
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Assessed financial reports and statements regularly to update processes and operations for greater profitability.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
Dropped and hooked trailers and changed configuration of equipment.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Managed day-to-day business operations.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Operated with safety and skill to avoid accidents and delays.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Transported hazardous materials and oversized shipments without incident.
Contacted customers to report delayed delivery times.
Invoiced, collected monies due and settled accounts with shippers each day.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.