Michael J Nee III
Westbrook,ME
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
32
32
years of professional experience
1
1
Certification
Work History
: Inside Sales Representative
RTS Packaging / Sonoco
04.2000 - Current
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Set up new accounts, established customer credit and set up payment methods.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Served customers with knowledgeable, friendly support at every stage of development and purchasing.
Supervisor
RTS Packaging
05.1997 - 04.2000
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Observed packing operations to verify conformance to specifications.
Planner/Warehouse Supervisor
RTS Packaging
06.1992 - 05.1997
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
- Managed successful day-to-day operations of projects by maximizing productivity from available resources.
Production Worker
Rock Tenn
08.1991 - 06.1992
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Participated in regular meetings with team members to discuss production updates.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Adjusted machines to increase productivity for runs.
- Maintained organized work area by cleaning and removing hazards.
- Performed general equipment maintenance and repair to minimize downtime.
Education
No Degree - Architecture
Boston Architectural College
Boston, MANo Degree - Liberal Arts And Sciences
University of Southern Maine
Portland, MESkills
- Consultative Sales Approach
- Compelling Presentations
- Attention to Detail
- Persuasive Negotiator
- Relationship Building
- Customer Service
Additional Information
Studied architectural drafting in high school receiving the proficiency award. Worked for several architects in Maine and Massachusetts from
1979 - 1991. Working on residential and commercial projects as a draftsman and job captain while attending the BAC.
Certification
- Certified Frontline Leadership, RTS Packaging - 1996
- Certified Coaching Others for Top Performance, RTS Packaging - 1999
Timeline
: Inside Sales Representative
RTS Packaging / Sonoco
04.2000 - Current
Supervisor
RTS Packaging
05.1997 - 04.2000
Planner/Warehouse Supervisor
RTS Packaging
06.1992 - 05.1997
Production Worker
Rock Tenn
08.1991 - 06.1992
No Degree - Architecture
Boston Architectural College
No Degree - Liberal Arts And Sciences
University of Southern Maine
- Certified Frontline Leadership, RTS Packaging - 1996
- Certified Coaching Others for Top Performance, RTS Packaging - 1999
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