Michael J. Williams II
Portsmouth,VA
Summary
Resourceful and known for high productivity and efficiency in task completion. Specialized skills include precision in meter installation, adeptness at routine maintenance, and expertise in troubleshooting technical issues. Excel using critical thinking to solve complex problems, effective communication to liaise with customers and team members, and time management to prioritize tasks efficiently.
Overview
7
7
years of professional experience
Work History
Water Meter Customer Service Mechanic
City Of Chesapeake
Chesapeake, VA
07.2025 - Current
- Recorded and monitored water meter readings, addressing issues with unclear or malfunctioning meters.
- Repaired minor leaks in water meters to ensure proper functionality.
- Installed or replaced water meters as necessary to maintain service standards.
- Connected and disconnected water services for customers efficiently.
- Operated City vehicle to access meters for daily operations.
- Managed delinquent accounts by issuing notices and disconnecting water services when required.
- Investigated service line and main line leaks as first point of contact for maintenance crews.
- Completed work orders detailing services performed and logged all tasks accurately.
Office/Warehouse Assistant
Office Pride Commercial Cleaning Services of Virginia Beach
Virginia Beach
07.2022 - Current
- Developed and implemented new inventory numbering systems, integrating software to enhance tracking and management
- Packaged and verified customer orders, ensuring accuracy and timely delivery
- Delivered excellent customer service, handling inquiries, preparing responses, and maintaining positive customer relations
- Managed office equipment, performing preventive maintenance, troubleshooting, and coordinating repairs
- Provided administrative support to HR and Executive Assistants, including filing, processing paperwork, and handling daily office tasks
- Operated company vehicle for deliveries
Water Meter Technician I
City Of Chesapeake
Chesapeake, Virginia
08.2024 - 07.2025
- Verified readings on newly installed meters with customers.
- Performed water meter maintenance, repair and installation in residential and commercial properties.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Used equipment, techniques and tools for task completion.
Cleaning Technician
Office Pride Commercial Cleaning Services of Virginia Beach
Virginia Beach
05.2022 - Current
- Cleaned and maintained assigned areas, including sweeping, mopping, and trash removal
- Stocked and supplied facility areas, ensuring proper inventory levels
- Conducted routine inspections and maintenance activities, documenting findings and reporting deficiencies
- Adhered to health and safety regulations to maintain a safe working environment
Package Handler
UPS
Suffolk, Virginia
07.2021 - 03.2023
- Utilized efficient handling methods to process packages, scanning, labeling, and sorting
- Unloaded trucks and loaded packages onto conveyor belts and trucks, maintaining accurate sorting
- Identified and corrected errors in package information, and operated loading equipment
- Maintained a clean and organized working area
Host
Cracker Barrel
Chesapeake, Virginia
05.2018 - 10.2018
- Greeted and welcomed guests, managing waiting lists and reservations
- Organized seating assignments to optimize guest experience
- Monitored dining room operations, addressing guest requests and complaints, and ensuring satisfaction
Education
High School Diploma -
Churchland High School
Portsmouth, VASkills
- Customer Satisfaction
- Effective Communication
- Detail-Oriented
- Organization and Efficiency
- Ability to work independently and as part of a team
- Problem solver
- Reliable
Timeline
Water Meter Customer Service Mechanic
City Of Chesapeake
07.2025 - Current
Water Meter Technician I
City Of Chesapeake
08.2024 - 07.2025
Office/Warehouse Assistant
Office Pride Commercial Cleaning Services of Virginia Beach
07.2022 - Current
Cleaning Technician
Office Pride Commercial Cleaning Services of Virginia Beach
05.2022 - Current
Package Handler
UPS
07.2021 - 03.2023
Host
Cracker Barrel
05.2018 - 10.2018
High School Diploma -
Churchland High School