Responsible for the overall activities of the Human Resources Department of 100 total employees
Duties include all HR activities in Employee Relations, Payroll, Leadership learning management programs, safety practices and reporting, benefits, recruiting, hiring and onboarding activities, and cultural change management
Awarded the Quarterly Safety Award from Corporate – First time branch has ever won since 1981
Streamlined HR processes to include surpassing expectation on the annual HR audit – First time branch has ever passed
Spearheaded employee engagements scores – only branch to increase in divisional KPI’s for likelihood to stay with the company.
Director of People Operations
GC Realty & Development, LLC
Roselle, Illinois
08.2022 - 03.2023
Orchestrated and performed exceptionally while understanding behavioral recruiting process and promotional principles for staff
Fostered an environment of comradery and open-door policies from all leaders, instituting 1 on 1 meeting as well as 30,60, 90-day new hire touch bases
Instituted HR policies and employee handbook to define clear expectations to all employees
Introduced 1 on 1 meetings (train the trainer) to enhance the employee’s professional experience
Trained all management on conflict resolution and effective communication to ensure the highest level of customer service.
Director of Operations
TouchPoint Support Services, AMITA Resurrection Medical Center
Chicago, Illinois
07.2020 - 08.2022
Capitalize on the opportunity to lead forward-thinking Environmental Services operations
Supervised and mentored 3 Operations Managers and 100+ hourly associates to align with a company’s strategic mission
Expertly analyze current data to project future operational savings
Champion the strategic design of work schedules, hours, areas of work, and job duties to maximize services rendered to all business areas
Partner with senior-level executives to continually streamline the current state of business to reduce wasted time and resources
Conduct ongoing inventory of all department supplies, passing every organizational audit
Passed all Joint Commission surveys.
Assistant Director
Environmental Services, Amita Alexian Brothers Medical Center
Elk Grove Village, Illinois
07.2019 - 07.2020
Leveraged broad scope of industry knowledge toward directing all Environmental Services operations, including establishing standards, overseeing teams, scheduling workflow, and conducting detailed audits
Partnered with senior-level leadership to support Environmental Services and Housekeeping operations for multiple hospitals and healthcare facilities, and ensured managed services were optimally delivered
Skillfully trained, advised, and guided newly hired management personnel to ensure a stellar work performance
Mentored, evaluated, and managed a team of 40 high-performance sanitation personnel.
Senior Human Resources Manager, Senior Operations Director
United States Army
01.1989 - 01.2018
And Supply Manager for 100-5000 company sized/battalion and brigade level military unit(s) through various assignments
Responsible for the new start-up 5 military companies and one battalion headquarters
Instrumental with ensuring 10 successful military combat deployments in various job scopes
Awarded the Unit Mobilization Readiness and Supply excellence award for two different military companies form the U.S
Chief of Staff
Highly decorated with multiple accommodations for performance and leadership
Multiple hours of leadership courseware receiving the highest evaluations
High performer with multiple annual evaluations reports indicating top of the corps.
Education
Master of Human Resources - Management
Keller Graduate School of Management of DeVry University
2020
Master of Business Administration - MBA - undefined
DeVry University
2019
Bachelor of Science - Human Resource Management
2019
Skills
Strategic High Performing Senior Manager with over 30 years of progressive experience in Payroll Administration, Benefits/Compensation Administration, Talent/Performance Management, recruitment/Selection/Retention, Training/Development, HR Policy and Organizational Design, Compensation Analysis, People Management, Process Improvement, and Strategic Planning Sound knowledge of Labor Relations, Occupational Health & Safety, Wage and Hour and other related labor laws Proven ability to function as a strategic business partner and develop and implement successful human resources management strategies to support corporate initiatives
HIGHLY ACCOMPLISHED LEADER
Who expertly drives dynamic operations, business, organizational and team building, initiatives to deliver results that adhere to a company’s mission, vision, and values, and who offers a record of experience in private-sector and military management roles to exceed expectations
Timeline
Safety Manager
ARS, Rescue Rooter
05.2023 - Current
Director of People Operations
GC Realty & Development, LLC
08.2022 - 03.2023
Director of Operations
TouchPoint Support Services, AMITA Resurrection Medical Center
07.2020 - 08.2022
Assistant Director
Environmental Services, Amita Alexian Brothers Medical Center
07.2019 - 07.2020
Senior Human Resources Manager, Senior Operations Director
United States Army
01.1989 - 01.2018
Master of Human Resources - Management
Keller Graduate School of Management of DeVry University
Master of Business Administration - MBA - undefined
OPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro TelecommunicationsOPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro Telecommunications