MICHAEL L. HOUSTON
Sugar Land,Texas
Summary
Recent licensed vocational nursing school graduate looking to apply my educational background and clinical experience while providing high quality patient care in a healthcare environment.
Business professional and natural leader with 20+ years of experience in Medical Device/Pharmaceutical Sales and Account Management. Successful at developing and implementing training programs that communicate financial policies and procedures, as well as the implementation of internal controls into day-to-day operations.
Overview
5
5
years of professional experience
Work History
Business Systems Analyst
Empyrean Benefit Solutions
01.2015 - 01.2019
- Utilizes Transact-SQL/Microsoft SQL Server Management Studio in systems investigation, management, and correction of application logic programming in BW Platform
- Configures core system programming to account for changes requested by client for ongoing processes
- Modified and created content using CMS
- Designed VBA tools to aid in and enhance current business process automation for ongoing client operations
- Deployed process improvements to process-centric tasks that minimize core team intervention
- Participates in requirements gathering sessions to ensure client application specifications are met
- Function as liaison between client and systems managers in issues requiring escalation
- Provides ongoing application support for over 14,000 active participants
- Creates test plans for QA testing
- Manage day-to-day processes and supervision of incoming personnel in ongoing client operations
- Performs acceptance testing of modifications to existing platform
- Creates and maintain business processing guides, code repositories, and requirements documentation.
Medical Sales Specialist
Kaleo Pharmaceuticals
01.2014 - 01.2015
- Launched a new FDA approved Naloxone auto-injector (Evzio) to the Houston and surrounding areas with a concentration on Pain Management Specialists, Anesthesiologists, Family Practice, Psychiatrists, or any high-volume opioid prescriber
- Significant Accomplishments: Presented Evzio to the Texas Pain Society in Austin
- Purpose was to highlight the push from the FDA, WHO (World Health Organization), & CDC to have Naloxone more readily available to those most likely to witness an overdose and present Evzio as a solution
- Doubled Rx volume from May 2015 to June 2015
- Ranked 8th in Q4 of 2014 with only 2 months in the territory
- Secured accounts with Houston Pain Centers, KSF Orthopaedic Center, Texas Pain Solutions, & Interventional Pain Specialists resulting in a 42% increase in total accounts.
Education
Bachelor of Science - Radio-TV-Film
Texas Christian University
Forth Worth, TX.Licensed Vocational Nursing - Nursing
Houston Community College
Houston, TX12.2023
Skills
- Critical thinking and problem solving
- Vital signs
- Patient assessment
- Patient and family education
- Diagnostic tests
- Patient records
- Medical terminology
- Compassion
- Communication
- Organization/Time management
Professional Affiliations Organizations
- Alpha Phi Alpha Fraternity, Inc. - Zeta Tau Lambda, Past President
- ZTL Educational Foundation – Past Executive Director
- TCU Letterman Association – 4-yr Football Letterman
Certification Skills
- CPR Certified, 09/2024
- BLS and AED First Aid Certified, 09/2024
Timeline
Business Systems Analyst
Empyrean Benefit Solutions
01.2015 - 01.2019
Medical Sales Specialist
Kaleo Pharmaceuticals
01.2014 - 01.2015
Bachelor of Science - Radio-TV-Film
Texas Christian University
Licensed Vocational Nursing - Nursing
Houston Community College
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