MICHAEL L. HOUSTON
Sugar Land,Texas
Summary
Recent licensed vocational nursing school graduate looking to apply my educational background and clinical experience while providing high quality patient care in a healthcare environment.
Business professional and natural leader with 20+ years of experience in Medical Device/Pharmaceutical Sales and Account Management. Successful at developing and implementing training programs that communicate financial policies and procedures, as well as the implementation of internal controls into day-to-day operations.
Overview
5
5
years of professional experience
Work History
Business Systems Analyst
Empyrean Benefit Solutions
2015.01 - 2019.01
- Utilizes Transact-SQL/Microsoft SQL Server Management Studio in systems investigation, management, and correction of application logic programming in BW Platform
- Configures core system programming to account for changes requested by client for ongoing processes
- Modified and created content using CMS
- Designed VBA tools to aid in and enhance current business process automation for ongoing client operations
- Deployed process improvements to process-centric tasks that minimize core team intervention
- Participates in requirements gathering sessions to ensure client application specifications are met
- Function as liaison between client and systems managers in issues requiring escalation
- Provides ongoing application support for over 14,000 active participants
- Creates test plans for QA testing
- Manage day-to-day processes and supervision of incoming personnel in ongoing client operations
- Performs acceptance testing of modifications to existing platform
- Creates and maintain business processing guides, code repositories, and requirements documentation.
Medical Sales Specialist
Kaleo Pharmaceuticals
2014.01 - 2015.01
- Launched a new FDA approved Naloxone auto-injector (Evzio) to the Houston and surrounding areas with a concentration on Pain Management Specialists, Anesthesiologists, Family Practice, Psychiatrists, or any high-volume opioid prescriber
- Significant Accomplishments: Presented Evzio to the Texas Pain Society in Austin
- Purpose was to highlight the push from the FDA, WHO (World Health Organization), & CDC to have Naloxone more readily available to those most likely to witness an overdose and present Evzio as a solution
- Doubled Rx volume from May 2015 to June 2015
- Ranked 8th in Q4 of 2014 with only 2 months in the territory
- Secured accounts with Houston Pain Centers, KSF Orthopaedic Center, Texas Pain Solutions, & Interventional Pain Specialists resulting in a 42% increase in total accounts.
Education
Bachelor of Science - Radio-TV-Film
Texas Christian University
Forth Worth, TX.Licensed Vocational Nursing - Nursing
Houston Community College
Houston, TX12.2023
Skills
- Critical thinking and problem solving
- Vital signs
- Patient assessment
- Patient and family education
- Diagnostic tests
- Patient records
- Medical terminology
- Compassion
- Communication
- Organization/Time management
Professional Affiliations Organizations
- Alpha Phi Alpha Fraternity, Inc. - Zeta Tau Lambda, Past President
- ZTL Educational Foundation – Past Executive Director
- TCU Letterman Association – 4-yr Football Letterman
Certification Skills
- CPR Certified, 09/2024
- BLS and AED First Aid Certified, 09/2024
Timeline
Business Systems Analyst
Empyrean Benefit Solutions
2015.01 - 2019.01
Medical Sales Specialist
Kaleo Pharmaceuticals
2014.01 - 2015.01
Bachelor of Science - Radio-TV-Film
Texas Christian University
Licensed Vocational Nursing - Nursing
Houston Community College
Similar Profiles
Crystal PeelCrystal Peel
Product Manager-Partnerships at Empyrean Benefit SolutionsProduct Manager-Partnerships at Empyrean Benefit Solutions
Toby WhitsonToby Whitson
CSR (Benefits Administration) at Empyrean Benefit SolutionsCSR (Benefits Administration) at Empyrean Benefit Solutions
Collin RountreeCollin Rountree
Business Analyst at Empyrean Benefit SolutionsBusiness Analyst at Empyrean Benefit Solutions