MICHAELLA ANNE YEPES

• Delivered elevated casual dining service, ensuring guest satisfaction and efficiency during high-volume periods.
• Demonstrated a strong sense of teamwork by collaborating closely with bar and kitchen staff to ensure

smooth service and accurate timing of courses.

• Operated POS systems with precision to input detailed guest orders, process payments, and coordinate

large-party arrangements in a high-volume environment.

• Leveraged extensive wine list and food menu knowledge to guide guests in pairing selections, promoting premium items and enhancing dining experience.
• Acknowledged for professionalism and thorough knowledge of guest relations, fostering high guest return rates.
• Provided upscale service in fine dining setting, maintaining station cleanliness and setup to elevate guest experience.

• Coordinated multiple tables and complex orders in fast-paced environment, enhancing service efficiency.
• Delivered energetic, interactive hibachi service, elevating guest satisfaction.
• Ensured food quality and compliance with company standards and health regulations, maintaining high safety standards.

• Trained and mentored team members, improving order accuracy and speed of service while enhancing team collaboration.
• Supervised daily shift operations, consistently meeting operational targets through efficient teamwork and independent execution.
• Collaborated with management to support consistent sales growth and achieve operational targets through effective team initiatives.