Michaelle Soria
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
CLIP,Peer Supporter
NAU, Campus Living
08.2023 - 05.2024
- In charge of over 200 students within assigned dorm
- schedule meetings with students to provide academic and career resources.
- Cultivated interpersonal skills by building positive relationships with others.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend and holiday shifts.
- collaborate with campus partners and campus living community staff to develop and implement programs.
Summer Housing Assistant
NAU Campus Living
05.2023 - 08.2023
- Worked across multiple dorms to ensure all camps were satisfied with there stay
- Managed reservations with accuracy, resulting in fewer booking errors and improved guest experiences.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of customer satisfaction.
House Cleaner
Simply Clean & Green,INC.
06.2022 - 07.2023
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Retail Worker
PG Golf LLC
06.2016 - 07.2020
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Packaged more than 100 golf orders per day.
- Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
- Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.
Education
Bachelor of Science - Environmental Sustainability
Northern Arizona University
Flagstaff, AZ05.2024
High School Diploma -
Stafford High School
Stafford, TX05.2020
Skills
- Good Telephone Etiquette
- Project Planning
- Fluent in Spanish
- Skilled Microsoft word
- Written Communication
- Team building
- Multitasking Abilities
Timeline
CLIP,Peer Supporter
NAU, Campus Living
08.2023 - 05.2024
Summer Housing Assistant
NAU Campus Living
05.2023 - 08.2023
House Cleaner
Simply Clean & Green,INC.
06.2022 - 07.2023
Retail Worker
PG Golf LLC
06.2016 - 07.2020
Bachelor of Science - Environmental Sustainability
Northern Arizona University
High School Diploma -
Stafford High School
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