Open To Work
Michael (Mikey) Shelton
Wolfe City
Summary
Results-oriented Property Management Professional with expertise in tenant relations, property inspections, and maintenance oversight. Focused on enhancing tenant satisfaction through effective communication and prompt resolution of issues. Experienced in fast-paced environments, adapting quickly to change, and delivering high-quality work under pressure. Committed to maintaining property standards and fostering positive living experiences. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Management/Maintenance
The Real Estate Depot
Farmersville
01.2024 - Current
- Resolved resident complaints and expedited maintenance requests to enhance tenant satisfaction.
- Managed tenant relations, addressing concerns promptly to foster positive community dynamics.
- Met with prospective tenants to show property and assess applications or sign leases.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated property maintenance and service requests, ensuring timely resolutions to maintain property standards.
- Oversaw daily operations, maintenance, and administration of various properties.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Implemented cost-cutting measures to reduce overhead costs without compromising quality standards.
Single Family Real Estate Appraiser Trainee
1st Appraisal Choice
Farmersville
01.2022 - 01.2024
- Conducted thorough property inspections to evaluate condition and determine accurate value of residential properties, contributing to reliable appraisal outcomes.
- Compiled detailed appraisal reports using industry-standard software and methodologies.
- Assisted senior appraisers in gathering data for market analysis and valuation purposes.
- Reviewed property documents and legal descriptions for accuracy and completeness.
- Engaged with clients to collect essential information and resolve inquiries related to appraisals, enhancing client satisfaction.
- Participated in training sessions to enhance knowledge of appraisal techniques and regulations.
- Collaborated with team members to ensure compliance with appraisal standards and practices.
- Updated databases with new information about properties being evaluated.
- Assessed environmental factors that may affect the value of a certain location such as proximity to hazardous waste sites or noise pollution levels.
- Created spreadsheets using Microsoft Excel for collecting data for use in estimating property values.
- Utilized Geographic Information Systems software programs to access maps detailing land features and boundary lines.
- Maintained up-to-date knowledge on federal regulations governing real estate appraisals.
- Prepared written reports summarizing appraisal findings including estimates of value for residential properties.
- Attended meetings with clients to discuss valuation results and answer questions regarding procedures and methodology used.
- Participated in continuing education classes designed to increase understanding of advanced appraisal techniques and methodologies.
- Organized materials gathered during the appraisal process into comprehensive files suitable for review by clients or management personnel.
- Researched local economic conditions that might impact the value of a particular piece of real estate.
- Gathered information about zoning restrictions that could affect the value of a given property.
- Assisted in the preparation of appraisals by gathering and analyzing data from a variety of sources, such as public records, surveys, and market analysis.
- Performed financial analysis on investment properties in order to assess potential returns on investments.
- Completed training courses required by state licensing boards before becoming fully certified as an appraiser.
- Provided assistance in preparing cost estimates for repairs or renovations needed prior to listing a property for sale.
- Analyzed rental income from multiple tenant leases when determining commercial property values.
- Performed site visits at both residential and commercial locations in order to collect additional data necessary for making accurate valuations.
- Conducted research to locate comparable sales in order to determine current market values.
- Completed field inspections, structural measurements, records reviews and other historical assessments to make accurate judgments.
- Conducted detailed appraisals of property values to ensure accurate assessments.
- Maintained up-to-date knowledge of local market information.
- Maintained up-to-date understanding of trends in sales prices and construction costs to keep assessments accurate and current.
- Considered important factors such as locations, market values and replacement costs when valuing properties.
- Used strong research skills to improve understanding of local areas and properties.
- Completed appraisals according to federal and USPAP guidelines.
- Entered property data into computer system and checked values against similar properties.
- Documented condition of each building by carefully photographing key features.
- Scrutinized properties, both new and existing and maintained records of distinguishing traits for each.
- Utilized data regarding nearby properties to help determine value on property being appraised.
- Stayed current with different lender standards and documentation requirements.
- Conducted research into values of area land and property to compile valuation reports.
- Inspected property to assess current market value.
- Reviewed new constructions to set fair values in line with regional market.
- Updated and enhanced parcel data with current maps, inventories, characteristics descriptions and applicable exemptions.
- Evaluated properties for real estate transactions and legal proceedings.
- Consulted with owners to discuss assessments and defend appeals at public hearings.
- Maintained assessment rolls detailing current status and assessed value of properties in area.
- Evaluated properties to determine market and tax values.
- Standardized fair, equitable and uniform systems of assessing different types of properties.
M&M Lawnmowing and Landscaping
Self Employed
Farmersville
03.2016 - 10.2020
- Managed daily operations, ensuring efficiency and adherence to best practices.
- Coordinated and scheduled crews, enhancing project completion efficiency.
- Oversaw job site safety and work quality, ensuring compliance with standards.
- Conducted training sessions with crew members on safe operation of machinery and tools used in landscaping operations.
- Trained new staff on equipment use, safety protocols, and landscape maintenance techniques.
- Managed planting, mulching, and edging of all landscape areas.
- Operated landscaping tools, including mowers, trimmers, and blowers for efficient maintenance tasks.
- Maintained accurate records on labor hours, material costs, and job progress.
- Developed work schedules to optimize labor resources and improve workflow efficiency.
- Inspected landscapes after installation to ensure quality standards were met.
- Performed regular inspections on completed projects ensuring they meet specifications set forth in contracts signed with clients.
- Inspected malfunctioning equipment and troubleshot issues, returning tools to operation.
- Resolved customer complaints in a timely manner while maintaining excellent customer service relations.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Cultivated relationships with key clients, resulting in increased repeat business.
- Identified operational weaknesses and developed improvement plans to correct problems.
- Developed cost estimates for new or additional services requested by customers.
- Identified potential problems that could arise from existing landscape features and proposed solutions accordingly.
- Coordinated with clients to discuss project updates and address any concerns or changes.
- Coordinated with other departments to complete interrelated project tasks.
- Delegated tasks to landscaping crews and supervised completion.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Managed project timelines and ensured adherence to design specifications and client requirements.
- Established partnerships with local businesses to broaden network and service reach.
- Trained and mentored team members in entrepreneurial skills and business development practices.
- Oversaw budgeting processes, optimizing resource allocation for maximum impact.
- Managed company budget, optimizing expenses to increase profitability.
- Expanded business operations to new markets, achieving a broader customer base.
- Negotiated contracts with customers, vendors, and partners.
- Negotiated contracts with vendors and suppliers to reduce costs and improve quality.
- Set direction to establish desired image for business.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated tasks to landscaping crews and supervised completion.
DBU Residential Housing Maintenance
Dallas Baptist University
Dallas
09.2019 - 05.2020
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Inspected equipment and facilities regularly to identify and address maintenance needs.
- Executed repairs on machinery and tools to maintain operational functionality.
- Collaborated with team members to execute scheduled maintenance tasks effectively.
- Employed hand and power tools for efficient repairs and installations.
- Documented maintenance activities and reported issues to supervisors promptly.
- Trained new crew members on safety practices and operational procedures effectively.
- Supported installation process of new equipment by preparing site and tools.
- Installed new locks on doors when requested by management staff.
- Removed debris from roofs and gutters to prevent water damage.
- Inspected building interiors and exteriors for needed repairs or replacements.
- Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
- Replaced washers, dryers, stoves, refrigerators, and dishwashers.
- Maintained inventory of tools and supplies used for repairs and maintenance projects.
- Cleaned air conditioning units to ensure proper functioning.
- Checked fire alarms regularly for proper operation.
- Implemented preventative maintenance schedules to reduce breakdowns and extend equipment lifespan.
- Notified management about necessary repairs or professional service needs for building operating systems.
- Performed tasks to maintain on-site physical security, safety and efficiency.
- Serviced vents and changed filters to maintain optimal airflow efficiency.
- Followed correct procedures for handling, transporting and disposing of new and recycled materials.
- Replaced air conditioning filters regularly to enhance indoor air quality.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Assisted with installing and maintaining electrical and power systems during remodeling projects.
- Monitored building security systems and participated in emergency planning.
- Trained new maintenance staff on procedures and safety protocols.
- Coordinated with management to prioritize maintenance tasks.
- Conducted inspections and preventive maintenance on HVAC, electrical, and plumbing systems.
- Updated maintenance records and logs to track repairs and costs.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Implemented troubleshooting techniques to resolve issues.
- Dismantled machines, equipment, or devices to access and remove defective parts.
- Performed routine maintenance by inspecting drives, motors or belts.
- Aligned and balanced new equipment after installation.
DBU Athletic Grounds Crew
Dallas Baptist University
Dallas
09.2018 - 06.2019
- Operated lawn care equipment, including mowers, trimmers, and blowers, to maintain grounds effectively.
- Maintained landscaping by mowing, trimming, and planting various plants and shrubs.
- Inspected grounds daily to identify maintenance needs and report issues promptly.
- Assisted in snow removal to ensure safe access to pathways and entrances.
- Collaborated with team members to execute seasonal landscaping projects effectively.
- Followed safety protocols while handling chemicals and tools on the job site.
- Enhanced aesthetics of grounds by applying mulch, edging beds, and removing debris to create a welcoming environment.
- Communicated project updates and maintenance schedules to management to ensure alignment on priorities.
- Operated mowers, tractors, and other equipment in a safe manner.
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
- Used hand-held tools to maintain green spaces.
- Lifted and removed fallen or damaged branches using hand and power tools.
- Maintained walkways, driveways, and parking lots by removing snow, ice, and other obstructions.
- Trimmed trees, shrubs, and hedges using hand tools such as shears and pruners.
- Assisted with landscaping projects such as laying sod or planting trees.
- Watered plants, flowers, and turf to maintain healthy growth.
- Applied fertilizers and pesticides according to regulations.
- Planted grass seed in areas of bare soil or where needed.
- Installed outdoor lighting fixtures around sidewalks or pathways.
- Built retaining walls or fences when necessary for safety purposes.
- Constructed walkways with pavers or bricks for aesthetic appeal.
- Dug trenches for installing new electrical cables or water lines.
- Cultivated soil by digging, mulching, and watering regularly.
- Set support stakes and attached wires from planted trees.
Education
Real Estate Appraiser Trainee - Real Estate
Champions School of Real Estate
Richardson, TX01-2022
Bachelor of Arts - Business Administration And Management
Dallas Baptist University
Dallas, TX12-2021
High School Diploma -
Lucas Christian Academy
Lucas, TX05-2018
Skills
- Residential property inspections
- Maintenance management
- Tenant relations
- Property valuation
- Real estate market trend analysis
- Appraisal reporting
Certification
Residential Single Family Appraiser Trainee
Accomplishments
Dean's Award
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$19/hr - $1000/hrTimeline
Property Management/Maintenance
The Real Estate Depot
01.2024 - Current
Single Family Real Estate Appraiser Trainee
1st Appraisal Choice
01.2022 - 01.2024
DBU Residential Housing Maintenance
Dallas Baptist University
09.2019 - 05.2020
DBU Athletic Grounds Crew
Dallas Baptist University
09.2018 - 06.2019
M&M Lawnmowing and Landscaping
Self Employed
03.2016 - 10.2020
Real Estate Appraiser Trainee - Real Estate
Champions School of Real Estate
Bachelor of Arts - Business Administration And Management
Dallas Baptist University
High School Diploma -
Lucas Christian Academy