Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
CustomerServiceRepresentative
MICHAEL NII KOTEY

MICHAEL NII KOTEY

Killeen,TX

Summary

Adept in computer skills and leadership, A good communicator in business activities. Hardworking man with good and innovative skills. My collaborative spirit and problem-solving. strong academic records and a person who is ready to take on academic demanding assignment. i always apply education and my personal talent to learn new jobs to details, and also delve into challenging topics. A very quick learner and adapt to every system very easily.

Overview

14
14
years of professional experience

Work History

Robotic Glass Operator

AGP EGLASS GENT
07.2021 - 12.2024
  • Updated technical knowledge regularly by attending industry workshops, conferences, and training sessions related to glass manufacturing technologies and techniques.
  • Demonstrated strong problem-solving skills by troubleshooting complex issues and implementing effective solutions in a timely manner.
  • Maintained accurate records of production data, providing valuable insights for management decisionmaking.
  • Ensured high-quality glass products with thorough inspection and adherence to quality control standards.
  • Collaborated with cross-functional teams to ensure smooth operations throughout the manufacturing process.

Logistics Assistant

TROPACK BVBA
09.2016 - 03.2021
  • Oversaw daily inventory counts to maintain data accuracy.


  • Improved supply chain efficiency by establishing strong relationships with key suppliers and carriers.
  • assisted in packaging of company products

Quality Control Inspector

VOLVO CARS GENT
06.2015 - 09.2016
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

MIS Officer

MINISTRY OF EDUCATION ( GHANA EDUCATION SERVICE)
09.2014 - 02.2015
  • Managed the maintenance and updates of the MIS system, ensuring smooth operations across departments.
  • Reviewed system and network performance to make proactive adjustments based on established IT policies
  • .Responded to queries on phone, via email or through IT ticketing system Responded to queries on phone, via email or through IT ticketing system
  • Collaborated with IT department to integrate various data sources into a unified system, ensuring accurate and timely information access.

Information Records Manager

Coca-Cola GHANA
08.2011 - 12.2013
  • Streamlined records retrieval processes, reducing time spent searching for information.
  • Established a secure document destruction process, safeguarding sensitive information from unauthorized access.
  • Taking the daily records about product information to top managers.

ICT Classroom Teacher

GHANA EDUCATION SERVICE
09.2010 - 07.2011
  • Introduction to computer to student
  • basic knowledge about computer systems
  • how to use the computer
  • teaching student basic knowledge on software's and hardwares.

Education

No Degree - Foundations of Cyber Security

Coursera
USA
01-2024

Bachelor of Science - Marketing

UNIVERSITY OF PROFESSIONAL STUDIES
ACCRA , GHANA
08-2014

Associate of Science - DIPLOMA IN MARKETING

UNIVERSITY OF PROFESSIONAL STUDIES
ACCRA ,GHANA
05-2010

Skills

  • Computer skills
  • Leadership qualities
  • Creativity and innovation
  • Adaptable to change
  • Good communication
  • Teamwork and collaboration
  • Problem-solving
  • Production line efficiency
  • Quality control inspection

Languages

English
Native or Bilingual
Dutch
Full Professional

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Supporting STEM education initiatives and mentorship programs
  • Dancing
  • Gym Workouts
  • Team Sports
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Blogging
  • Fashion
  • Youth Development Programs
  • Getting involved in local advocacy groups to promote positive change in the community
  • Volunteer Work

Timeline

Robotic Glass Operator

AGP EGLASS GENT
07.2021 - 12.2024

Logistics Assistant

TROPACK BVBA
09.2016 - 03.2021

Quality Control Inspector

VOLVO CARS GENT
06.2015 - 09.2016

MIS Officer

MINISTRY OF EDUCATION ( GHANA EDUCATION SERVICE)
09.2014 - 02.2015

Information Records Manager

Coca-Cola GHANA
08.2011 - 12.2013

ICT Classroom Teacher

GHANA EDUCATION SERVICE
09.2010 - 07.2011

No Degree - Foundations of Cyber Security

Coursera

Bachelor of Science - Marketing

UNIVERSITY OF PROFESSIONAL STUDIES

Associate of Science - DIPLOMA IN MARKETING

UNIVERSITY OF PROFESSIONAL STUDIES
MICHAEL NII KOTEY