Michael "Shane" Ellis

• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Managed customer inquiries and complaints in polite and professional manner.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
• Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.

Operated heavy equipment (Kawasaki 90 front end loader) to load wood chips and bark onto outgoing tractor trailers.

Assisted in operations at the boiler room.

Worked with shipping office to keep up with the incoming and outgoing waste product trucks.

• Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
• Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
• Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
• Improved overall facility cleanliness with thorough inspections and adherence to sanitation guidelines.
• Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
• Responded swiftly to emergencies using appropriate protocol, contributing to a safer environment for both staff and inmates involved in incidents.
• Maintained a safe and secure environment by enforcing strict adherence to facility policies and procedures.
• Documented prisoner identification, charges and inmate disturbance incidents.
• Reduced inmate altercations through effective communication and conflict resolution strategies.
• Oversaw conduct of 220 prisoners to prevent escapes or violent behavior.