Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael W. Mann Mann

Chattanooga,TN

Summary

Commercial insurance claims adjuster with 9+ years of experience investigating complex property and liability losses, interpreting policy coverage, and negotiating fair settlements. Strengths include legal compliance, replacement-cost valuation, and customer-focused problem-solving.

Overview

12
12
years of professional experience

Work History

Commercial Insurance Claims Adjuster

M-M Commercial Insurance Claims
04.2015 - Current
  • Evaluated damages, estimated settlement values, and prepared accurate claim reports for decision-making.
  • Negotiated claim resolutions with insureds, contractors, attorneys, and vendors to support fair outcomes.
  • Investigated commercial property and liability claims, reviewing policy coverage, loss details, and supporting documentation.
  • Coordinated inspections, statements, and document collection to maintain efficient claim file development.

Education

Associate of Science - Business Administration And Management

Chattanooga State Community College
Chattanooga, TN

Skills

  • Claims investigation
  • Policy interpretation
  • Legal compliance
  • Property damage assessment
  • Fraud detection
  • Cost valuation
  • CAT preparedness
  • Litigation support
  • Property risk, CAT preparedness/response and accountability
  • Arbitration hearing preparation, participation, deposition testimony and litigation support
  • Financial acumen
  • Problem-solving
  • Customer service
  • Motivation and initiative
  • Self-starter

Accomplishments

  • Landura Group/Chubb - Multifamily CAT Portfolio

Settlement: $23M (40 sites - NC/SC/VA/TN/KY

  • LaQuinta/Star Commercial Lines - downtown Little Rock, Arkansas

Settlement: $11M complex loss (12 story hotel) Environmental/contractor sispute

  • NCJUA/Motel 6 - Rocky Mount, NC

Settlement: $6.5 million reconstruction valuation

$16.359M policy-base treble - $19.5M valuation-base treble

Timeline

Commercial Insurance Claims Adjuster

M-M Commercial Insurance Claims
04.2015 - Current

Associate of Science - Business Administration And Management

Chattanooga State Community College

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Michael W. Mann Mann