Summary
Overview
Work History
Education
Skills
Timeline

Michaiah Kingsberry

Irvington,NJ

Summary

Dynamic Site Director at KinderCare Learning Centers with a proven track record in operational planning and leadership. Enhanced customer satisfaction through feedback-driven improvements and strategic site growth initiatives, boosting revenue. Skilled in facility management and fostering team development, ensuring a culture of excellence and continuous improvement.

Overview

5
5
years of professional experience

Work History

Site Director

KinderCare Learning Centers
08.2023 - Current
  • Maintained compliance with regulatory requirements while continuously seeking opportunities for process improvement based on best practices.
  • Developed strategic plans for site growth, resulting in increased revenue and profitability.
  • Cultivated a culture of excellence by setting clear expectations for team members while providing support for their professional development goals.
  • Improved customer satisfaction ratings by addressing concerns promptly and implementing feedback-driven improvements.

Tennis Coach

Woodbrook Elementary School
12.2022 - 06.2025
  • Evaluated player strengths and weaknesses, tailoring practice routines accordingly to optimize progress.
  • Organized and managed successful tennis clinics, attracting new clients and increasing the program''s revenue.
  • Prepared athletes for special competitions and tournaments.
  • Explained and demonstrated basic tennis techniques to team members.

Teacher

KinderCare Learning Centers
11.2024 - 01.2025
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.

Food and Beverage Manager

Wawa
06.2022 - 04.2024
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Resolved customer complaints involving food or beverage quality and service.

Car Salesperson

Luxury Car Rental Us
03.2021 - 01.2024
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Answered telephone and email inquiries from potential customers.
  • Delivered high-quality service by addressing customer concerns promptly and professionally.

Assistant Manager

Foot Locker
09.2020 - 06.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

High School Diploma -

Irvington High School, Irvington, NJ
06.2023

Skills

  • Operational planning
  • Operations management
  • Facility management
  • Operational leadership

Timeline

Teacher - KinderCare Learning Centers
11.2024 - 01.2025
Site Director - KinderCare Learning Centers
08.2023 - Current
Tennis Coach - Woodbrook Elementary School
12.2022 - 06.2025
Food and Beverage Manager - Wawa
06.2022 - 04.2024
Car Salesperson - Luxury Car Rental Us
03.2021 - 01.2024
Assistant Manager - Foot Locker
09.2020 - 06.2023
Irvington High School - High School Diploma,

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Michaiah Kingsberry