MICHAIL NIKOLAIDIS
Miami,FL
Summary
Adept Captain Waiter at Estiatorio Milos, I excelled in enhancing guest satisfaction and boosting sales through expert food and beverage pairings. Skilled in team management and service prioritization, I led initiatives that significantly improved the dining experience, embodying the restaurant's philosophy with every guest interaction.
Overview
1
1
year of professional experience
Work History
Captain Waiter
Estiatorio Milos
Miami, FL
11.2023 - Current
- Checked with the guests to get feedback on the food served, and to resolve any issues.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Collaborate and communicate with kitchen staff to ensure timely preparation and delivery of orders.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Informed customers about daily specials.
- Created a unique food experience, and made sure that the service team provided the philosophy of our restaurant to our guests.
Skills
- Team management
- Food and beverage expertise
- Allergy awareness
- Food and beverage pairings
- Service prioritization
- Table management
- Wine pairings
Timeline
Captain Waiter
Estiatorio Milos
11.2023 - Current
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