Michaila Nolop
Starbucks Shift Supervisor
Denver,CO
Summary
Motivated Shift Supervisor experienced in high volume environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks
Denver, CO
09.2015 - Current
- Delegated tasks to take advantage of individual abilities and meet expected demands.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Conducted routine inspections to check quality and compliance with established specifications.
- Responded to and resolved customer questions and concerns.
- Applied security, safety and loss prevention strategies during shifts.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
- Put away and organized inventory
- Strategically placed inventory orders to minimize cost and shortages.
Education
Criminal Justice
Metropolitan University of Denver
Skills
Customer Relationships
undefinedAccomplishments
- Achieved 3 store turnovers through effectively helping with partner relations, customer relations and modeling exemplary work.
- Voted Partner of the Quarter by peers for years 2016, 2017, 2018, 2021
- MUG Award 2016 for drastic improvement and excellence
Timeline
Shift Supervisor
Starbucks
09.2015 - Current
Criminal Justice
Metropolitan University of Denver
Similar Profiles
Marilyn GarciaMarilyn Garcia
Barista at StarbucksBarista at Starbucks
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Hanna Valencia MartinezHanna Valencia Martinez
Barista and Cashier at StarbucksBarista and Cashier at Starbucks
Amy DavisAmy Davis
Assistant Manager at StarbucksAssistant Manager at Starbucks
UMA MAHESWARA PALLEUMA MAHESWARA PALLE
Software Engineer at CiscoSoftware Engineer at Cisco