Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Websites
References
Timeline
Generic

Michaila Thomas

Pflugerville,TX

Summary

Dynamic and results-oriented professional with experience at QuikTrip, adept in enhancing customer satisfaction and managing point-of-sale operations. Excelled in relationship building and problem-solving, significantly contributing to a positive customer experience. Skilled in cash handling and multi-tasking, demonstrating a strong commitment to achieving company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Part-time Clerk

QuikTrip
Pflugerville, Texas
06.2021 - Current
  • Assisted customers with inquiries and complaints in a professional manner.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Helped customers by answering questions and locating merchandise.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.

Restaurant Waiter

Amys China Cusine
Cedar Park, Texas
05.2020 - 06.2021
  • Provided excellent customer service by anticipating guest needs, responding promptly, and acknowledging all guests, however busy and at whatever time of day.
  • Assisted guests with making food and beverage selections.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Supported other wait staff members when needed during peak times; assist with taking orders from large groups.
  • Replenished stocks of napkins, silverware, and other dining room supplies as needed.

Education

Associate of Applied Science - Cyber Security

Austin Community College
Austin, TX
05-2026

Skills

  • Peer relationships
  • Point of sale operation
  • Goal driven
  • Customer satisfaction
  • Relationship building
  • Cash handling
  • Problem Solving
  • Understanding
  • Multi-tasking
  • Self-driven and motivated

Affiliations

  • Designer of crochet garments
  • Recreate existing drawings into paintings
  • Hiking/Adventuring

Accomplishments

  • Graduated high school early with a class rank of 165/463 and a GPA of about 3.7.

Certification

  • TABC
  • Food Handlers

Languages

American Sign Language
Limited

References

References available upon request.

Timeline

Part-time Clerk

QuikTrip
06.2021 - Current

Restaurant Waiter

Amys China Cusine
05.2020 - 06.2021

Associate of Applied Science - Cyber Security

Austin Community College

Similar Profiles

CREATE PROFILE
Michaila Thomas