Summary
Work History
Education
Skills
Languages
Timeline
Generic

Michal Skotnicki

Palatine,ILLINOIS

Summary

Dynamic project manager with a proven track record at My Custom Heart, driving e-commerce growth and optimizing processes for a 20% increase in packaging efficiency. Skilled in strategic execution and employee training, I excel in enhancing customer satisfaction and leading teams to achieve exceptional results in fast-paced environments.

Work History

Project Manager

My Custom Heart
Elk Grove, ILLINOIS
  • Company Overview: E-commerce Growth Leader
  • Started as a warehouse worker and, through initiative and innovation, advanced to project manager, overseeing operations and Amazon sales projects.
  • Improved packaging efficiency by 20% through process optimization, enhancing overall workflow
  • Managed seasonal staffing, recruiting, training, and maintaining peak operational performance
  • Produced high-impact video content for social media, driving increased engagement and sales growth
  • E-commerce Growth Leader

Personal Trainer

Pure Elite Fitness
Mount Prospect, ILLINOIS
  • Designed customized fitness and nutrition plans, achieving exceptional client satisfaction and retention
  • Maintained a consistent 5-star client feedback rating, showcasing excellence in service delivery
  • Organized group classes for small groups or large groups depending on client's preferences.
  • Motivated clients to reach their personal best by providing positive reinforcement.
  • Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.

Auto Body Technician

Park Lane Auto
Franklin Park, ILLINOIS
  • Delivered high-quality vehicle detailing and precision metalwork, ensuring top-tier finishes
  • Efficiently handled vehicle deliveries, enhancing client satisfaction and trust
  • Demonstrated adaptability by mastering tire replacement and balancing, contributing to vehicle performance
  • Received new inventory orders and verified completeness and accuracy.
  • Managed inventory of body shop supplies and tools.
  • Provided customers with invoices and receipts detailing services performed.

Interior Remodeler

SW Remodeler
  • Specialized in interior painting, demolition, and tile installation, delivering high-quality craftsmanship
  • Acted as primary liaison between clients and company, ensuring clear communication and project success
  • Adapted to diverse labor tasks, contributing to overall project efficiency and client satisfaction

Education

Associate of Arts - Business And Marketing Principles

Harper Community College
Palatine
12.2019

Skills

  • Project Management
  • E-commerce strategy
  • Customer service
  • Employee training
  • Time management
  • Problem solving
  • Adaptability
  • Strategic Execution
  • Sales
  • Revenue Growth
  • Leadership
  • Team Development
  • E-commerce Optimization
  • Digital Marketing
  • Bilingual Communication

Languages

Polish
Professional
English
Native/ Bilingual

Timeline

Project Manager

My Custom Heart

Personal Trainer

Pure Elite Fitness

Auto Body Technician

Park Lane Auto

Interior Remodeler

SW Remodeler

Associate of Arts - Business And Marketing Principles

Harper Community College

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Michal Skotnicki