Michala Atkinson
Carthage
Summary
Personable and attentive, committed to providing high-quality patient care. Possesses foundational knowledge of venipuncture techniques and infection control, paired with proficiency in handling and labeling specimens. Aiming to make a positive impact on patient experiences and contribute to efficient clinic operations.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Clinical Technician
Fast Pace Urgent Care
Carthage, MS
09.2025 - 05.2026
- Assisted in patient intake by collecting medical histories and vital signs.
- Supported clinical staff with routine procedures and documentation tasks.
- Operated diagnostic equipment, ensuring accurate results for patient assessments.
- Maintained cleanliness and organization of examination rooms and medical supplies.
- Collaborated with healthcare team to streamline patient flow and enhance service delivery.
- Provided compassionate care, addressing patient concerns and promoting comfort during visits.
- Helped maintain a clean clinical environment through regular equipment sterilization procedures, reducing the risk of infections or complications.
- Maintained strict patient confidentiality, following HIPAA guidelines and clinic-specific policies to protect sensitive information.
- Maintained inventory of clinic supplies, ensuring availability of necessary materials for daily operations.
- Worked with physicians and nurses in patient care excellence.
- Collaborated with healthcare providers and administrators in proper testing.
- Enhanced patient comfort during procedures by applying expert techniques in specimen collection.
- Collect blood and tissue samples with a focus on accuracy and adherence to aseptic techniques.
- Contributed to research studies by collecting and processing specimens according to stringent protocols.
- Set up, maintained and verified sterility of lab equipment and tools.
Medical Receptionist
Fast Pace Urgent Care
Carthage, Ms
01.2025 - 05.2026
- Managed patient check-in and check-out processes efficiently.
- Assisted with patient intake, verifying insurance information and updating medical records efficiently.
- Coordinated appointment scheduling, optimizing daily operations for improved patient flow.
- Managed front desk communications, addressing inquiries and providing excellent customer service to patients.
- Maintained cleanliness and organization of the reception area, enhancing patient experience during visits.
- Implemented electronic health record systems, streamlining patient data management and improving workflow efficiency.
- Checked patient insurance, demographics, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
Sales Associate
C & M Auto Sales
Forest, MS
01.2025 - 05.2025
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Collaborated with team members to strategize and implement effective sales techniques.
- Assisted customers in identifying vehicle preferences and provided product information.
- Maintained accurate inventory records for vehicle stock and sales transactions.
- Demonstrated vehicle features to customers, highlighting key selling points effectively.
- Supported promotional events to increase brand awareness and drive foot traffic to the dealership.
Transportation Dispatcher
South Land Transportation
Lake, MS
05.2024 - 01.2025
- Managed the timely dispatch of over 50 vehicles across various routes, significantly improving delivery efficiency.
- Resolved emergency dispatches with urgency and precision, enhancing customer satisfaction for time-sensitive deliveries.
- Reduced driver downtime through daily routing adjustments, leading to increased completed deliveries.
- Coordinated with multiple suppliers to ensure error-free inbound and outbound shipments, achieving zero shipment losses.
Secretary/Bookkeeper PRN
Wilbanks Oil Co
Carthage, MS
08.2023 - Current
- Tracked and resolved overdue accounts, closing numerous outstanding balances within months, contributing to improved cash flow.
- Reconciled register daily, identifying and correcting mistakes prior to bank deposits.
- Managed accounts payable and receivable, ensuring accurate processing of $250,000 in monthly transactions while maintaining an error-free record.
- Monitored and ordered office supplies based on inventory levels, ensuring uninterrupted office operations.
- Reconciled the register, finding and correcting any mistakes before making a bank deposit daily.
- Monitored and ordered office supplies based on inventory levels.
Education
Certified Phlebotomy Technician - Phlebotomy
NPS Certs
04-2026
High School Diploma -
Leake Academy
Madden, MS05-2019
Skills
- Medical equipment handling
- Patient education
- Inventory management
- Appointment scheduling
- Time-sensitive execution
- Attention to detail
- Document attention to detail
- Working smoothly under pressure
- Stress management
- Strong verbal communication skills
- Building rapport
- Phone etiquette
- Cost-saving initiatives
Certification
- Licensed Limited X-Ray Technician
Timeline
Clinical Technician
Fast Pace Urgent Care
09.2025 - 05.2026
Medical Receptionist
Fast Pace Urgent Care
01.2025 - 05.2026
Sales Associate
C & M Auto Sales
01.2025 - 05.2025
Transportation Dispatcher
South Land Transportation
05.2024 - 01.2025
Secretary/Bookkeeper PRN
Wilbanks Oil Co
08.2023 - Current
Certified Phlebotomy Technician - Phlebotomy
NPS Certs
High School Diploma -
Leake Academy