Michala Macek
Detroit
Summary
Reliable front-of-house associate with experience in managing guest flow and training new staff. Known for excellent communication and food safety awareness, driving improvements in service quality and operational efficiency.
Overview
4
4
years of professional experience
Work History
Front of House Associate / Lead Prep Cook
Singapore Room
02.2025 - 12.2026
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of dining area, and bar.
- Assisted in training new staff on front-of-house procedures and service expectations.
- Worked effectively in fast-paced environments.
- Managed reservations and seating arrangements, optimizing guest flow during peak hours.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Server
Morton's Fine Catering
11.2025 - 05.2026
- Provided exceptional table service to enhance guest dining experience.
- Assisted with event setup and breakdown to ensure seamless operations.
- Collaborated with kitchen staff to coordinate timely meal delivery.
- Maintained cleanliness and organization of items for opperation.
Assistant Manager
New Standard
02.2023 - 03.2025
- Oversaw daily operations to maintain store cleanliness and organization.
- Developed training materials to onboard new staff effectively and ensure consistent performance.
- Collaborated with management to implement process improvements, increasing overall efficiency.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted with inventory management.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Traverse City Central High School
Traverse City, MI06.2016
Skills
- Customer service expertise
- Food safety awareness
- Attention to detail
- Cash handling proficiency
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
Timeline
Server
Morton's Fine Catering
11.2025 - 05.2026
Front of House Associate / Lead Prep Cook
Singapore Room
02.2025 - 12.2026
Assistant Manager
New Standard
02.2023 - 03.2025
High School Diploma -
Traverse City Central High School