MICHARIA Mayfield
Summary
A highly motivated and detail-oriented professional with a strong work ethic and a passion for excellence. Adept at adapting to fast-paced environments, providing exceptional customer service, and collaborating within a team to achieve outstanding results. Known for strong problem-solving skills, leadership capabilities, and a commitment to continuous learning. Enthusiastic about personal and professional growth, with a keen ability to communicate effectively and enhance workplace efficiency.
Overview
1
1
Language
7
7
years of professional experience
Work History
Server
Tazikis Mediterranean Cafe
Arlington, TN
03.2026 - Current
- Provide friendly and attentive service while managing multiple tables in a fast-paced environment.
- Take accurate food and beverage orders and ensure timely delivery.
- Process payments and handle cash/card transactions accurately.
- Maintain a clean, organized dining area and work effectively with the restaurant team.
- Address customer needs and resolve concerns professionally to ensure a positive dining experience.
BUSINESS DEVELOPMENT CONSULTANT
Gossett Motors
Memphis
06.2025 - Current
- Scheduled appointments and followed up with leads through high-volume calls, texts, and emails.
- Entered customer data and managed communications using CRM software while multitasking on the phone.
- Maintained professionalism in a fast-paced office setting, balancing customer service with administrative accuracy.
- Communicated clearly with customers and team members in a high-noise, high-traffic environment.
SERVER & HOSTESS
J Alexander's
Memphis
05.2023 - 08.2025
- Provided outstanding customer service as the first point of contact for clients
- Answered high-volume phone calls and scheduled appointments with professionalism and accuracy
- Managed daily front desk operations and maintained organized client records
- Resolved customer inquiries with a calm and helpful approach, ensuring satisfaction
- Supported staff with administrative duties and contributed to a smooth workflow
TEAM MEMBER
Chick-fil-A
Bartlett
01.2022 - 02.2023
- Delivered exceptional customer service in a fast-paced dining environment
- Assisted with order accuracy, food prep, and maintaining cleanliness and safety standards
- Engaged with guests in a courteous and professional manner to enhance overall experience
- Participated in team efforts to meet peak-hour demands and maintain workflow efficiency
FRONT DESK RECEPTIONIST
Covington Pike Acceptance
Memphis
02.2020 - 12.2021
- Provided outstanding customer service as the first point of contact for clients
- Answered high-volume phone calls and scheduled appointments with professionalism and accuracy
- Managed daily front desk operations and maintained organized client records
- Resolved customer inquiries with a calm and helpful approach, ensuring satisfaction
- Supported staff with administrative duties and contributed to a smooth workflow
Skills
- Exceptional Customer Service & Phone Etiquette
- CRM & POS System Proficiency
- Conflict Resolution & Problem-Solving
- Sales Techniques & Guest Engagement
- High-Volume Call Handling
- Time Management & Organization
- Team Collaboration & Leadership
- Professional Appearance & Cleanliness Standards
- Cash Handling & Service Prioritization
- Adaptability to Changing Priorities
- Rapport Building with Diverse Clientele
Languages
Spanish
Timeline
Server
Tazikis Mediterranean Cafe
03.2026 - Current
BUSINESS DEVELOPMENT CONSULTANT
Gossett Motors
06.2025 - Current
SERVER & HOSTESS
J Alexander's
05.2023 - 08.2025
TEAM MEMBER
Chick-fil-A
01.2022 - 02.2023
FRONT DESK RECEPTIONIST
Covington Pike Acceptance
02.2020 - 12.2021